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- Tasks: Manage and grow key accounts while building strong client relationships.
- Company: Join Cornerstone, a leader in AI-powered workforce solutions.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Other info: Flexible hybrid role with opportunities for career growth and travel.
- Why this job: Be part of a dynamic team shaping the future of work.
- Qualifications: 7+ years in account management or sales, preferably in SaaS.
The predicted salary is between 53800 - 86100 ÂŁ per year.
We're looking for a hybrid Account Manager role responsible for managing and growing some of Cornerstone’s largest customer base. This position requires a talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management, and customer service planning cycle.
You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, and identifying new business opportunities within key strategic accounts. You will work closely with key resources within Cornerstone to ensure that you and the customer are well-supported and successful.
To be a good fit for this position you will have at least 7 years of client or enterprise sales or consulting facing, account management, and project management experience. You will need business process and technical aptitudes, strong sales acumen, negotiation capabilities, and a commitment towards winning business. Excellent customer service skills are a requirement, as well as a positive attitude to build satisfied and committed clients.
In this role you will:
- Manage our key accounts portfolio
- Achieve assigned strategic account objectives and establish strong, long-term client relationships
- Create account strategies and plans for key customer accounts to achieve stated customer and Cornerstone business objectives
- Communicate with Cornerstone’s major clients on a regular basis and respond to specific queries
- Attain or exceed sales quota by identifying customers’ business challenges and aligning Cornerstone products and services to create elite solutions that deliver significant value
- Build and expand relationships “high and wide” in customer organizations
- Collaborate with other functions to ensure excellent delivery of service and the highest level of customer satisfaction possible
You’ve got what it takes if you have:
- A strong background in a customer-facing role along with account management or sales experience in the software industry, preferably SaaS
- Experience of solution sales or consulting and an ability to travel
- A Bachelor’s degree in Business, Management or Marketing or equivalent work experience
- Fluency in English
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Our Culture: Spark Greatness. Shatter Boundaries. Share Success.
Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are.
Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on equitable pay, market-driven research, and skill-based appraisals. The BASE salary range for this position is: 53800 - 86100 GBP.
Account Manager - Enteprise employer: cyberu
Contact Detail:
cyberu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Enteprise
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practice common interview questions and come up with examples that showcase your skills in account management and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Keep an eye on our careers page for new opportunities and make sure your application stands out by tailoring it to the role.
We think you need these skills to ace Account Manager - Enteprise
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client-facing roles, account management, and solution selling. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your entrepreneurial spirit and customer service skills!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you’ve impacted customer satisfaction and driven sales. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Let’s get started on this journey together!
How to prepare for a job interview at cyberu
✨Know Your Accounts
Before the interview, research Cornerstone's key accounts and their industries. Understand their challenges and how Cornerstone's solutions can address them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Sales Skills
Prepare specific examples of your past successes in account management and solution selling. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight how you’ve achieved sales quotas and built strong client relationships.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you prioritise customer satisfaction and handle escalations. Share instances where you've gone above and beyond for clients, as this role requires a commitment to excellent customer service and relationship building.
✨Ask Insightful Questions
Prepare thoughtful questions about Cornerstone’s culture, growth opportunities, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company aligns with your career goals.