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- Tasks: Manage and grow relationships with public sector customers while driving sales and customer satisfaction.
- Company: Join Cornerstone, a leader in AI-powered workforce solutions.
- Benefits: Competitive salary, bonuses, flexible work, and comprehensive benefits.
- Why this job: Be part of a dynamic team shaping the future of work and making a real impact.
- Qualifications: Experience in account management or sales, preferably in SaaS and public sector.
- Other info: Embrace a culture of diversity, innovation, and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Account Manager responsible for managing and growing Cornerstone's Public Sector customer base. This position requires a talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management, and customer service.
You will divide your time between developing relationships, handling escalations, impacting customer satisfaction ratings, working on RFPs, procurement processes, and identifying new business opportunities within key Public Sector customers. You will work closely with key resources within Cornerstone to ensure that you and the customer are well-supported and successful.
In this role you will:
- Create account strategies and plans for key customer accounts to achieve stated customer and Cornerstone business objectives.
- Attain or exceed sales quota by identifying customers' business challenges and aligning Cornerstone products and services to create elite solutions that deliver significant value.
- Build and expand relationships "high and wide" in customer organizations to expand the relationship footprint.
- Collaborate with other functions to ensure excellent delivery of service, quality of work, and the highest level of customer satisfaction possible.
You’ve got what it takes if you have:
- A strong background in a customer-facing role along with account management or sales experience in the software industry, preferably SaaS experience of solution sales or consulting.
- Experience selling to the public sector.
- Business process and technical aptitudes.
- Strong sales acumen, negotiation capabilities, and a commitment towards winning business.
- Excellent customer service skills and a positive attitude to build satisfied and committed clients.
- The ability to manage and prioritize your time, work autonomously as a remote employee, and interact effectively with business and technical professionals internally and externally.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance.
Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are.
Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands.
Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone.
Account Manager employer: cyberu
Contact Detail:
cyberu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those who work in the public sector. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and solution selling. Share specific examples of how you've tackled challenges and delivered value to clients. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Cornerstone, and express your enthusiasm for their mission. A well-timed email can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Keep learning! Stay updated on trends in the software and public sector industries. Consider taking online courses or attending workshops to boost your skills. This not only makes you more marketable but also shows potential employers that you’re committed to personal growth.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in customer-facing roles and any relevant SaaS or public sector experience. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your sales acumen, negotiation capabilities, and customer service skills. We love seeing how you’ve made an impact in previous roles.
Be Authentic: Let your personality shine through in your application. We’re looking for someone with a positive attitude and an entrepreneurial spirit. Share your passion for helping customers and how you can contribute to our inclusive culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cornerstone!
How to prepare for a job interview at cyberu
✨Know Your Customer
Before the interview, dive deep into Cornerstone's Public Sector customer base. Understand their challenges and how Cornerstone's solutions can address them. This will not only show your interest but also help you align your experience with their needs.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully managed accounts or closed deals in the past. Highlight your sales acumen and negotiation capabilities, especially in the SaaS space, to demonstrate that you can hit the ground running.
✨Emphasise Collaboration
Since the role involves working closely with various teams, be ready to share experiences where you've collaborated effectively. Talk about how you ensured excellent service delivery and customer satisfaction through teamwork.
✨Exude Positivity and Entrepreneurial Spirit
Cornerstone values a positive attitude and an entrepreneurial mindset. During the interview, let your enthusiasm shine through. Share stories that reflect your commitment to customer service and your proactive approach to identifying new business opportunities.
