Membership Advisor

Membership Advisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help grow our membership base and advise customers on fitness options.
  • Company: Join a passionate team at Berkhamsted Sports Centre, part of Everyone Active.
  • Benefits: Competitive salary, commission, free membership for you and your family.
  • Why this job: Make a real impact by helping others achieve their fitness goals.
  • Qualifications: Enthusiastic, motivated, and great at communicating with people.
  • Other info: Enjoy a vibrant work environment with plenty of development opportunities.

The predicted salary is between 24000 - 36000 £ per year.

We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.

At Berkhamsted Sports Centre, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.

Responsibilities
  • Help expand Everyone Active’s extensive membership base.
  • Advising existing and potential customers on the membership option that best suits them in delivering their fitness and activity goals.
  • Deliver on sales targets and exceed expectations in a fast‑paced environment.
  • Communicate effectively via telephone, face‑to‑face and email.
  • Work during weekdays, evenings and weekends as required.
Requirements
  • Enthusiastic, motivated, results‑driven and capable of exceeding targets.
  • Excellent communication skills and a team player.
  • Comfortable interacting with customers both in person and virtually.
What can we offer you
  • Competitive salary plus commission and benefits.
  • Opportunities for development and a vibrant, exciting and friendly environment.
  • Free membership for you and a partner/children at 200+ centres nationwide.

Membership Advisor employer: Cybertrek Ltd

At Everyone Active, we pride ourselves on fostering a vibrant and supportive work culture where our colleagues are valued as our greatest asset. Located at Berkhamsted Sports Centre, we offer competitive salaries, commission opportunities, and free membership for you and your family at over 200 centres nationwide, ensuring that our team can thrive both personally and professionally while promoting an active lifestyle.
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Contact Detail:

Cybertrek Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership Advisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out Everyone Active's social media and website. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your pitch! You’ll want to be able to clearly explain how your skills can help expand their membership base. Think about specific examples from your past experiences that demonstrate your ability to exceed sales targets and communicate effectively.

✨Tip Number 3

Be ready for a dynamic environment! Since the role involves working during weekdays, evenings, and weekends, show your flexibility and enthusiasm for adapting to different schedules. This will highlight your commitment to the role and the brand's mission.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.

We think you need these skills to ace Membership Advisor

Sales Skills
Customer Service
Communication Skills
Teamwork
Motivation
Results-Driven
Interpersonal Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for fitness and activity in your application. Share any personal experiences or achievements that highlight your commitment to a healthy lifestyle, as this aligns perfectly with our brand mission.

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Membership Advisor role. Highlight your communication skills and any previous sales experience to stand out from the crowd.

Be Personable: Since we value effective communication, don’t hesitate to let your personality shine through in your written application. Use a friendly tone and be approachable, as this is key to connecting with potential customers.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it reaches us quickly and allows you to explore more about our culture and values while you're at it!

How to prepare for a job interview at Cybertrek Ltd

✨Know the Brand Inside Out

Before your interview, make sure you understand Everyone Active's mission and values. Familiarise yourself with their approach to fitness and community engagement. This will help you demonstrate your passion for their brand and show how you can contribute to expanding their membership base.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face as a Membership Advisor. Prepare examples of how you would advise customers on membership options or handle objections. This will showcase your communication skills and ability to exceed sales targets in a fast-paced environment.

✨Show Your Enthusiasm

During the interview, let your enthusiasm shine through! Talk about your own fitness journey and how it aligns with Everyone Active's mission of promoting 30 minutes of activity five times a week. A motivated and passionate attitude can set you apart from other candidates.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team culture, opportunities for development, or how success is measured in the role. This shows that you're genuinely interested in the position and eager to be part of their vibrant environment.

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