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- Tasks: Provide top-notch customer service and promote our exciting products.
- Company: Join Everyone Active, a vibrant and inclusive workplace.
- Benefits: Competitive salary, free membership to 220+ centres, and development opportunities.
- Other info: Flexible hours with training provided in a fun environment.
- Why this job: Be part of a mission to inspire activity and make a difference.
- Qualifications: Customer service experience and a friendly, can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as 'colleagues' and it's our aim to develop them in a way that enables each individual to realise their potential.
At Aldershot Lido, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.
We need a Customer Service Advisor who will:
- Be passionate about promoting our products.
- Be able to work under your own initiative and work as part of a team.
- Have an enthusiastic can‑do attitude and friendly personality.
- Be confident in using computers.
- Be experienced in customer service, being the first points of contact, it's key you can provide a professional service to all our customers.
You will be required to work days, evenings and weekends. Full training will be given on the centre's systems. Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Customer Service Advisor in Hampshire employer: Cybertrek Ltd
Contact Detail:
Cybertrek Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle various situations, showcasing your can-do attitude.
✨Tip Number 3
Be ready to share your passion! During the interview, talk about why promoting an active lifestyle is important to you. Connect your personal experiences with the brand's mission to demonstrate that you're not just looking for a job, but a place where you can make a difference.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Advisor in Hampshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about promoting our products and helping customers. A genuine passion can really set you apart from the rest.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are serious about joining our team!
Be Yourself: We love a friendly personality! Don’t be afraid to let your unique voice come through in your writing. Show us your can-do attitude and how you’d fit into our vibrant environment. Authenticity goes a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Cybertrek Ltd
✨Know the Brand Inside Out
Before your interview, take some time to research Aldershot Lido and Everyone Active. Understand their mission of promoting 30 minutes of activity five times a week. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your ability to be the first point of contact and provide a professional service.
✨Emphasise Teamwork and Initiative
Be ready to discuss how you can work both independently and as part of a team. Share examples that highlight your ability to take initiative while also collaborating effectively with colleagues. This is key for a role that requires both self-motivation and teamwork.
✨Bring Your Enthusiasm
Your attitude matters! Make sure to convey your passion for promoting the products and services offered by Everyone Active. A friendly personality and a can-do attitude will resonate well with the interviewers, so let your enthusiasm shine through during the conversation.