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- Tasks: Provide top-notch customer service and promote our exciting products.
- Company: Join a vibrant team at Everyone Active, passionate about health and activity.
- Benefits: Competitive salary, free membership for you and your family, and development opportunities.
- Other info: Flexible hours with full training provided; perfect for students!
- Why this job: Make a difference in people's lives while enjoying a fun and friendly work environment.
- Qualifications: Experience in customer service and a positive, can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as 'colleagues' and it's our aim to develop them in a way that enables each individual to realise their potential.
At Aldershot Lido, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.
We need a Customer Service Advisor who will:
- Be passionate about promoting our products.
- Be able to work under your own initiative and work as part of a team.
- Have an enthusiastic can‑do attitude and friendly personality.
- Be confident in using computers.
- Be experienced in customer service, being the first points of contact, it's key you can provide a professional service to all our customers.
You will be required to work days, evenings and weekends. Full training will be given on the centre's systems.
Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Customer Service Advisor in Aldershot employer: Cybertrek Ltd
Contact Detail:
Cybertrek Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Aldershot
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle various situations during the interview.
✨Tip Number 3
Show off your passion! When discussing your experience, highlight specific examples where you went above and beyond for customers. This will demonstrate your enthusiasm and commitment to providing excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re keen on the role.
We think you need these skills to ace Customer Service Advisor in Aldershot
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for promoting our products shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission of encouraging activity.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value a friendly and approachable attitude, so share a bit about who you are and what makes you a great fit for our team!
Highlight Your Experience: Make sure to showcase your customer service experience clearly. We’re looking for someone who can provide professional service, so mention any relevant roles or situations where you’ve excelled in helping customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cybertrek Ltd
✨Know the Brand Inside Out
Before your interview, take some time to research Aldershot Lido and Everyone Active. Understand their mission of promoting 30 minutes of activity five times a week. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a customer, as this will demonstrate your ability to be the first point of contact and provide a professional service.
✨Emphasise Teamwork and Initiative
Since the role requires both teamwork and the ability to work independently, be ready to discuss how you've successfully collaborated with others in the past, as well as instances where you took the initiative. This will highlight your versatility and adaptability.
✨Bring Your Enthusiasm
Your can-do attitude and friendly personality are key to fitting in with the team. During the interview, let your passion shine through! Smile, engage with the interviewer, and express your excitement about the opportunity to promote their products and contribute to a vibrant environment.