At a Glance
- Tasks: Provide top-notch technical support to retailers via email and phone.
- Company: Join Cybertill, a dynamic tech company in Knowsley near Liverpool.
- Benefits: Gain valuable experience, develop IT skills, and enjoy a supportive work environment.
- Other info: Fast-paced role with opportunities for growth and learning in IT.
- Why this job: Be the hero for retailers by solving their tech issues and making a difference.
- Qualifications: Strong customer service skills and a passion for problem-solving.
The predicted salary is between 20000 - 25000 £ per year.
Cybertill in Knowsley near Liverpool is seeking an inspiring 1st Line Service Desk Agent to provide the best technical support to our retailers.
You will take ownership of customer issues logged via email and telephone, diagnose and resolve them quickly, and aim to meet all SLA targets in a fast paced environment.
The role requires excellent customer service, strong problem solving and communication skills, plus the willingness to learn new IT skills and hardware.
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1st Line Retail Tech Support in Liverpool employer: Cybertill
At Cybertill, we pride ourselves on being an excellent employer by fostering a collaborative and customer-focused work culture in Knowsley. Our team enjoys comprehensive training, opportunities for professional growth, and the chance to make a real impact in the retail technology sector, all while benefiting from a supportive environment that values innovation and teamwork.
