At a Glance
- Tasks: Provide top-notch tech support and resolve issues for retailers.
- Company: Join Cybertill, a customer-focused tech company in Knowsley.
- Benefits: Learn and grow in a supportive environment with 7-day coverage.
- Other info: Great opportunity for career growth and collaboration with diverse teams.
- Why this job: Make a real difference by helping customers solve their tech problems.
- Qualifications: Customer service skills and a passion for technology.
The predicted salary is between 40000 - 50000 £ per year.
Cybertill is seeking a 1st Line Service Desk Agent to provide top‑notch technical support to retailers in Knowsley.
You will diagnose issues, resolve tickets and aim for first‑time fixes using our knowledge base.
Join a customer‑centric team with 7‑day coverage, where you will learn our product and hardware, collaborate with other departments, and continuously improve service delivery.
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1st Line IT Support Specialist | Customer‑Focused Tech Help in Liverpool employer: Cybertill
At Cybertill, we pride ourselves on being an excellent employer by fostering a collaborative and customer-focused work culture in Knowsley. Our team enjoys comprehensive training, opportunities for professional growth, and the chance to make a real impact in the retail technology sector, all while benefiting from a supportive environment that values innovation and teamwork.
