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- Tasks: Support clients with technical issues and deliver high-quality IT infrastructure projects.
- Company: Join a rapidly growing tech company focused on client success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with mentorship opportunities and career advancement.
- Why this job: Make a real impact by solving problems and leading exciting tech projects.
- Qualifications: 3+ years in IT services with strong troubleshooting and project delivery skills.
The predicted salary is between 40000 - 50000 £ per year.
The Technical Consultant plays a critical role in the Technical Delivery team, supporting our clients with any technical issues they may face. This role involves delivering high-quality, fast-paced break fix resolutions, ensuring stability and security for our clients. In addition to Technical Delivery, the consultant will also support and deliver IT infrastructure projects across a variety of technology stacks including but not limited to networking and cloud migration projects as well as supporting on Cyber Recovery engagements. The ideal candidate will have a strong background in IT services, excellent troubleshooting skills, and a proven track record of successful project delivery. You will also be expected to support other functions and teams, within reason, as we navigate our way through the rapid growth phase of the business.
Key Responsibilities
- Technical Delivery: Ensure the delivery of high-quality services that meet or exceed client expectations.
- Team Leadership: Support, mentor, and develop junior engineers.
- Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the Technical Delivery Team.
- Project Delivery: Assist with the planning, execution, and delivery of Cyber recovery engagements and projects, ensuring they are completed at pace and within scope.
- Client Engagement: Build and maintain strong relationships with clients, acting as a technical escalation.
Qualifications
- Experience: Minimum of 3 years of experience in IT services, with at least 1 year in a technical role delivering professional services or being part of project delivery teams.
- Skills: Outstanding technical skills and understanding (Microsoft 365 and general IT infrastructure).
- Experience in an IT MSP service desk environment.
- Experience with project management and organisational skills.
- Excellent communication and interpersonal skills.
- Proven ability to build and maintain client relationships.
Technical Consultant employer: Cyberprae
Contact Detail:
Cyberprae Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in technical roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies of past projects you've worked on. This will help you demonstrate your troubleshooting prowess and project delivery experience during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you’ve tackled technical challenges and delivered results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT services and project delivery. We want to see how your skills align with the Technical Consultant role, so don’t be shy about showcasing your troubleshooting prowess and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Remember, we love seeing enthusiasm and a bit of personality!
Showcase Your Client Engagement Skills: Since building strong client relationships is key for us, make sure to include examples of how you've successfully engaged with clients in the past. Highlight any instances where you’ve acted as a technical escalation point or resolved client issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Cyberprae
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 and IT infrastructure. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in previous roles. Think about situations where you delivered fast-paced resolutions or improved processes. This will demonstrate your troubleshooting skills and ability to think on your feet, which is crucial for a Technical Consultant.
✨Engage with Clients
Since client engagement is key, be ready to discuss how you've built and maintained relationships in the past. Share stories that highlight your communication skills and how you've acted as a technical escalation point. This will show that you understand the importance of client satisfaction.
✨Be Ready to Discuss Project Delivery
Familiarise yourself with project management principles and be prepared to talk about your experience in delivering projects, especially in Cyber recovery engagements. Highlight your organisational skills and how you've ensured projects are completed on time and within scope.