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For Companies At a Glance
- Tasks: Support clients with technical issues and deliver IT infrastructure projects.
- Company: Join a rapidly growing tech company focused on client success.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to mentor junior engineers and improve processes.
- Why this job: Make a real impact by solving problems and leading projects in tech.
- Qualifications: 3+ years in IT services with strong troubleshooting and project delivery skills.
The predicted salary is between 40000 - 50000 £ per year.
The Technical Consultant plays a critical role in the Technical Delivery team, supporting our clients with any technical issues they may face. This role involves delivering high-quality, fast-paced break fix resolutions, ensuring stability and security for our clients. In addition to Technical Delivery, the consultant will also support and deliver IT infrastructure projects across a variety of technology stacks including but not limited to networking and cloud migration projects as well as supporting on Cyber Recovery engagements. The ideal candidate will have a strong background in IT services, excellent troubleshooting skills, and a proven track record of successful project delivery. You will also be expected to support other functions and teams, within reason, as we navigate our way through the rapid growth phase of the business.
Key Responsibilities
- Technical Delivery: Ensure the delivery of high-quality services that meet or exceed client expectations.
- Team Leadership: Support, mentor, and develop junior engineers.
- Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the Technical Delivery Team.
- Project Delivery: Assist with the planning, execution, and delivery of Cyber recovery engagements and projects, ensuring they are completed at pace and within scope.
- Client Engagement: Build and maintain strong relationships with clients, acting as a technical escalation.
Qualifications
- Experience: Minimum of 3 years of experience in IT services, with at least 1 year in a technical role delivering professional services or being part of project delivery teams.
Skills
- Outstanding technical skills and understanding (Microsoft 365 and general IT infrastructure).
- Experience in an IT MSP service desk environment.
- Experience with project management and organisational skills.
- Excellent communication and interpersonal skills.
- Proven ability to build and maintain client relationships.
Technical Consultant in Milton Keynes employer: Cyberprae
Contact Detail:
Cyberprae Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in technical roles. A friendly chat can lead to insider info about job openings or even referrals that could give you a leg up.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your past projects and how you've tackled technical challenges. Real-life examples can make you stand out.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each company, showing them why you're the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Technical Consultant in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Consultant role. Highlight your experience in IT services, especially any project delivery or technical roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills: In your application, don’t shy away from showcasing your troubleshooting skills. Give examples of how you've resolved technical issues in the past. This will help us see your problem-solving abilities in action!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role. Let us know why you’re excited about joining our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Cyberprae
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 and IT infrastructure. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges before. Think about situations where you delivered fast-paced resolutions or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your troubleshooting skills.
✨Demonstrate Team Leadership
Even if you're not applying for a leadership role, it's important to show that you can support and mentor others. Share experiences where you've helped junior engineers or contributed to team success. This will reflect your ability to work collaboratively and enhance the team's performance.
✨Build Rapport with Clients
Since client engagement is key, think about how you can demonstrate your interpersonal skills. Prepare to discuss how you've built and maintained relationships with clients in previous roles. Highlight any instances where you acted as a technical escalation point and how you ensured client satisfaction.