Senior Network & Security Escalation Engineer — Fortinet & SD-WAN in Gateshead

Senior Network & Security Escalation Engineer — Fortinet & SD-WAN in Gateshead

Gateshead Full-Time 48060 - 58740 £ / year (est.) No working from home possible
CyberNorth

At a Glance

  • Tasks: Own complex network faults and escalate issues across Fortinet, Extreme, and Cisco environments.
  • Company: Aspire Technology Solutions, a leader in innovative network solutions.
  • Benefits: Competitive salary, mentorship opportunities, and a dynamic work environment.
  • Other info: Fast-paced environment with opportunities for professional growth and development.
  • Why this job: Make a real impact by designing secure networks and mentoring the next generation of engineers.
  • Qualifications: Extensive experience in network support and strong problem-solving skills.

The predicted salary is between 48060 - 58740 £ per year.

Aspire Technology Solutions is seeking a highly experienced 3rd Line Network Support Engineer to own complex network faults and escalation across Fortinet, Extreme and Cisco environments.

You will diagnose, fix and document root causes while mentoring junior engineers and coordinating with customers and internal teams.

You will design and deliver secure network changes, manage incidents under pressure, and continually improve architectures and automation to ensure top‑quality service delivery.

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Senior Network & Security Escalation Engineer — Fortinet & SD-WAN in Gateshead employer: CyberNorth

Accenture is an exceptional employer that champions innovation and inclusivity, offering a dynamic work environment where employees can thrive. With a strong focus on professional development, including pathways to NCSC certification, and a comprehensive benefits package that includes generous vacation time and support for charitable initiatives, Accenture empowers its team members to make a meaningful impact both within the company and in the community. The collaborative culture and commitment to diversity ensure that every voice is heard, making it a rewarding place to build a career in the heart of the UK's vibrant cities.

CyberNorth

Contact Details:

CyberNorth Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Network & Security Escalation Engineer — Fortinet & SD-WAN in Gateshead

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CyberNorth values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges CyberNorth might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CyberNorth!

✨Direct Apply to CyberNorth

Let's not forget to apply directly through the CyberNorth website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Senior Network & Security Escalation Engineer — Fortinet & SD-WAN in Gateshead

Network Troubleshooting
Fortinet Expertise
SD-WAN Knowledge
Extreme Networks Proficiency
Cisco Networking Skills
Root Cause Analysis
Documentation Skills

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CyberNorth.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CyberNorth. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at CyberNorth

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.