Business Development Manager – Cyber Security Technology Services Group in North East

As a Business Development Manager you will play a crucial role in driving the growth and success of TSG by proactively identifying, pursuing and securing new business opportunities within Cyber Security within the SME market.

This is a home-based role that will require regular team collaboration time at our Team Valley Head Office, therefore you must be located within a commutable distance.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Why should I work for TSG?

Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
Our open and honest culture where feedback is taken on-board and acted upon
Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
Two paid CSR days per annum that you can use to support the community
Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
Our responsibility to the environment as we work towards net carbon zero
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

Seek out new business opportunities within defined guidelines and timescales
Deliver consistently against all targets
Build, manage & maintain a substantial pipeline of qualified opportunities to underpin target achievement
Thoroughly research & understand individual market sectors to identify potential customer targets
Accurately forecast sales by month & quarter.
Demonstrate TSG’s product & services suite clearly & differentiate TSG’s offering within the market
Successfully position TSG’s solutions within the context appropriate to the specific client or sector, utilising value-based arguments, and consultative sales engagement
Negotiate pricing & contractual terms as required and in line with company guidelines
Track progress against targets and take necessary action to refocus efforts if targets are not being met
Ensure all customers receive a professional handover from Business Development to Client Management
Continually development your knowledge & skills to ensure they remain current & relevant
Promote a professional image at all times
Ensure completion of all required Sales documentation & adherence to all Sales processes
Understands the value of developing leads and contacts through cold calling when necessary
Practical and action orientated sales performance & planning including but not limited to GAP recovery and 306090-day planning

Knowledge, Skills & Experience;

Degree level or equivalent would be preferred
Experience selling at a senior management and business owner level
Strong problem-solving skills
Excellent listening, verbal and written communication skills
Ability to build rapport and good working relationships with key stakeholders
Able to adapt to, embrace and lead change
Strong PowerPoint & Presentation Skills
Commercial awareness and a broad understanding of business issues
Needs based sales methodology, solution or consultative selling
Proactive and highly organised with strong time management and planning skills and proven ability to multi-task
Demonstrable track record of closing sales within the technology market, preferably within a managed IT services provider
Good Business Development experience
Demonstrable consecutive achievement against individual targets
Background within and understanding of SME market segment

Benefits;

25 days annual leave + public holidays, rising with length of service
Employee benefits trust
Company bonus scheme
Life assurance 4 x Salary
Contributory pension scheme at 4% matched
Healthcare and cash plan
Electric vehicle salary sacrifice scheme
Cycle to work scheme
Perkbox discounts
Employee assistance programme
Paid CSR Days
Company sick pay and income protection cover
Enhanced Maternity and Paternity pay
Employee recognition scheme
Eyecare vouchers
Discounted gym membership
Long service rewards