Senior Technical Consultant

Key Responsibilities

• Install, configure, and deploy SailPoint ISC solutions within client environments.
• Support clients post-implementation, including troubleshooting, debugging, upgrades, and maintenance.
• Lead post-sales requirements gathering, analysis, and technical documentation.
• Configure workflows, connectors, roles, policies, and transforms in ISC.
• Support user acceptance testing (UAT) and provide training or guidance to client teams.
• Ensure operational efficiency and continuous improvement of deployed IAM solutions.
• Contribute to project planning, status reporting, and delivery documentation.
• Collaborate with internal teams and mentor junior consultants.

What We’re Looking For

• Hands-on experience implementing and supporting SailPoint ISC in enterprise environments (2+ years).
• Experience with directory services (LDAP, Active Directory) and enterprise systems (SAP, PeopleSoft, RACF, Exchange).
• Familiarity with Windows and Unix/Linux platforms, database systems such as Oracle, MSSQL, MySQL, or Sybase and cloud platforms like Azure, AWS and GCP.
• Practical experience with implementing Joiner, Mover, Leaver (JML) processes, role-based access control (RBAC) and configuring access certification campaigns.
• Strong troubleshooting, problem-solving, and support skills.
• Excellent communication skills and confidence working directly with clients.
• Ability to manage tasks independently, prioritize effectively, and work collaboratively in a team.

What You Bring to the Table

• Professional experience: 2–5 years in enterprise IAM implementation/support or consulting roles.
• Strong SailPoint ISC expertise, with exposure to other IAM/PAM technologies (CyberArk, BeyondTrust, Okta, etc.) advantageous.
• Client-facing consulting mindset: confident in engaging stakeholders, managing expectations, and delivering solutions on time.
• Attention to detail across delivery, documentation, and testing.
• Motivation for continuous learning and staying up-to-date with identity security technologies.

What CyberIAM Offers

• Career Growth: Structured training & certifications.
• Time Off: 33 days holiday (incl. public holidays).
• Health & Wellbeing: AXA Healthcare & discounted gym membership.
• Financial Perks: Up to 6% pension contribution (10% total).
• Work-Life Balance: Flexible working & a social fund.