Senior Technical Account Manager, EDR/DLP & Escalations in London
Senior Technical Account Manager, EDR/DLP & Escalations

Senior Technical Account Manager, EDR/DLP & Escalations in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage technical accounts and resolve escalations in cybersecurity solutions.
  • Company: Top-tier cybersecurity firm with a strong reputation in the UK.
  • Benefits: Attractive salary, flexible working hours, and ongoing training opportunities.
  • Why this job: Join a mission-driven team protecting businesses from cyber threats.
  • Qualifications: Experience in technical account management and cybersecurity knowledge.
  • Other info: Fast-paced environment with opportunities for career advancement.

The predicted salary is between 48000 - 72000 £ per year.

A leading cybersecurity firm in the United Kingdom is seeking a Senior Technical Account Manager for EDR/DLP & Escalations.

Senior Technical Account Manager, EDR/DLP & Escalations in London employer: Cyberhaven Inc.

As a leading cybersecurity firm in the United Kingdom, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive remuneration packages, and a supportive environment that encourages growth and creativity. Join us to be part of a mission-driven team dedicated to making a meaningful impact in the cybersecurity landscape.
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Contact Detail:

Cyberhaven Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Technical Account Manager, EDR/DLP & Escalations in London

✨Tip Number 1

Network like a pro! Reach out to current employees in the cybersecurity field, especially those in similar roles. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. We should be ready to discuss EDR/DLP solutions and how we’ve handled escalations in the past. Confidence is key!

✨Tip Number 3

Showcase our problem-solving skills during interviews. Use real-life examples where we’ve turned challenges into opportunities. This will highlight our value as a Senior Technical Account Manager.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team.

We think you need these skills to ace Senior Technical Account Manager, EDR/DLP & Escalations in London

Technical Account Management
Cybersecurity Knowledge
EDR (Endpoint Detection and Response)
DLP (Data Loss Prevention)
Escalation Management
Customer Relationship Management
Problem-Solving Skills
Communication Skills
Technical Support
Incident Response
Analytical Skills
Project Management
Collaboration Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Technical Account Manager role. Highlight your experience with EDR/DLP technologies and any relevant escalations you've managed. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cybersecurity and how your background makes you a perfect fit for our team. We love seeing genuine enthusiasm!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We’re all about finding solutions, so let us know how you’ve made an impact in previous roles!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Cyberhaven Inc.

✨Know Your Tech Inside Out

As a Senior Technical Account Manager, you’ll need to demonstrate a deep understanding of EDR (Endpoint Detection and Response) and DLP (Data Loss Prevention) technologies. Brush up on the latest trends and challenges in cybersecurity, and be ready to discuss how you've tackled similar issues in the past.

✨Showcase Your Problem-Solving Skills

Prepare to share specific examples of how you've handled escalations or complex technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process and the impact of your actions.

✨Understand Their Business

Research the company’s products, services, and recent news. Knowing their key clients and market position will help you tailor your responses and show that you're genuinely interested in contributing to their success.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about their approach to customer success, team dynamics, or future product developments. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Senior Technical Account Manager, EDR/DLP & Escalations in London
Cyberhaven Inc.
Location: London

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