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For Companies At a Glance
- Tasks: Resolve customer issues and collaborate with top software engineers on innovative security solutions.
- Company: Join Cyberhaven, a forward-thinking company in the cybersecurity space.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be at the forefront of technology, helping clients protect their data and enhance security.
- Qualifications: Experience with SaaS security products and strong problem-solving skills required.
- Other info: Dynamic team environment with a focus on innovation and customer satisfaction.
The predicted salary is between 48000 - 72000 £ per year.
About the Role
This is an excellent opportunity for a highly motivated individual to join Cyberhaven at an early stage as we build our backline escalation function. You are passionate about technology, naturally curious, and driven to exceed customer expectations. As a true problem solver, you take personal ownership of resolving issues or, when necessary, escalate and collaborate with some of the world’s most talented software engineers.
You will develop expertise in Cyberhaven’s reimagined DLP and Insider Threat platform, gaining a deep technical understanding of its inner workings and learning how our customers use it to mitigate data loss threats across their organization. You must feel comfortable communicating with Security, IT, and customer operations teams, as well as the Cyberhaven development teams.
Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (e.g., Windows, macOS, and Linux) are required.
Senior Technical Account Manager in London employer: Cyberhaven Inc.
Contact Detail:
Cyberhaven Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Cyberhaven on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Senior Technical Account Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss SaaS-based security products and how they relate to data loss prevention. We want to see your passion for technology shine through!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to share examples of how you've tackled challenges in previous roles, especially those involving customer interactions and technical issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Cyberhaven team.
We think you need these skills to ace Senior Technical Account Manager in London
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology shine through. We want to see that you're not just qualified, but genuinely excited about the role and how you can contribute to our team.
Highlight Problem-Solving Skills: Make sure to include examples of how you've tackled challenges in the past. We love problem solvers at StudySmarter, so share specific instances where you've taken ownership and resolved issues effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Senior Technical Account Manager role. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cyberhaven Inc.
✨Know Your Tech Inside Out
Make sure you have a solid understanding of Cyberhaven’s DLP and Insider Threat platform. Brush up on the technical details and be ready to discuss how these technologies work and how they can help mitigate data loss threats.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved complex issues. Highlight your problem-solving approach and how you took ownership of challenges, as this is key for a role that involves collaboration with talented software engineers.
✨Communicate Like a Pro
Since you'll be liaising with various teams, practice articulating technical concepts in a way that's easy for non-technical stakeholders to understand. This will demonstrate your ability to bridge the gap between technical and operational teams.
✨Familiarise Yourself with SaaS Security Products
Dive into the specifics of SaaS-based security products and endpoint agents. Be prepared to discuss your experience with Windows, macOS, and Linux environments, as well as how these systems interact with security protocols.
