At a Glance
- Tasks: Solve technical problems and enhance service reliability on Microsoft and Open Source platforms.
- Company: Join a supportive team at Cyberfort, focused on growth and collaboration.
- Benefits: Enjoy hybrid working, private healthcare, and a comprehensive benefits package.
- Other info: Great career development opportunities and a culture that values ownership.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience with Microsoft/Open Source tech and strong incident management skills.
The predicted salary is between 36000 - 38000 £ per year.
We’re looking for a hands-on Platform Engineer (2nd Line) who enjoys getting stuck into technical problems and making a tangible difference to service reliability. You’ll be joining a team where ownership matters; where you’ll see issues through from start to finish, improve how things are done, and play a key role in keeping our Microsoft and Open Source platforms secure, stable and performing at their best. If you take pride in doing things properly, not just quickly, and want to grow your technical capability in a supportive, delivery-focused environment, this could be a great fit.
What You'll Be Doing
- Act as a technical expert for incidents, service requests, and changes across Microsoft and Open Source platforms
- Take end-to-end ownership of issues, ensuring timely resolution and SLA adherence
- Monitor systems, alerts, and service health dashboards to proactively prevent issues
- Perform key operational tasks, including patching, vulnerability management, and optimisation
- Support deployment of standard services during operational handover phases, in line with agreed processes.
- Contribute to problem management and root cause analysis, identifying trends and preventing recurrence
- Drive continuous improvement initiatives, including automation and service enhancements
- Create and maintain clear technical and operational documentation
- Collaborate with colleagues and support the development of Level 1 engineers
- Communicate effectively with internal teams and customers, ensuring clarity and professionalism
What we are looking for...
Essential Skills & Experience
- Hands-on experience supporting Microsoft and/or Open Source technologies
- Strong experience in incident management, troubleshooting, and root cause analysis
- Good understanding of ITIL service management principles
- Familiarity with networking, storage, backup, monitoring, and security concepts
- Ability to prioritise workloads and consistently meet SLAs and KPIs
- Strong communication skills and ability to build relationships with both technical and non-technical stakeholders
What Will Make You Stand Out
- A proactive mindset with a passion for improving systems and processes
- Interest in automation and service innovation
- Experience working in customer-facing or Managed Service Provider environments
- A collaborative approach and willingness to mentor or support junior team members
- Calm, structured approach when working under pressure
Why Join Cyberfort?
We’re committed to creating an environment where you can thrive both professionally and personally. You'll get:
- Hybrid working for better work-life balance
- Ongoing learning and career development opportunities
- Supportive, collaborative team environment
- Comprehensive benefits package including:
- Private Healthcare
- Cashback Plan
- Buy & Sell Holiday
- Birthday Day Off
- Enhanced Family Leave
- Life Assurance
- EV Car & Cycle to Work Schemes
- Discounts and lots more...
Additional Information
- Reporting to: Platform Services Manager
- Hours of Work: 37.5 hours per week. Plus, participate in out-of-hours and On-call rota, and overtime as required.
- Location: Hybrid Sandwich, Kent or Newbury, Berkshire
- Salary: £36,000-£38,000 per annum
APPLY NOW: We are reviewing applications on a rolling basis and aim to move quickly through our selection process, so we encourage you to apply as soon as possible. If you would like to apply for this role, we'd like to see....CV and Cover Letter
Platform Engineer (Microsoft & Open Source) in Sandwich employer: Cyberfort
At Cyberfort, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to excel both personally and professionally. As a Platform Engineer, you'll benefit from hybrid working arrangements, ongoing learning opportunities, and a comprehensive benefits package, all while contributing to the stability and security of our Microsoft and Open Source platforms in the vibrant locations of Sandwich, Kent or Newbury, Berkshire. Join us to make a meaningful impact in a role where your expertise is valued and growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Engineer (Microsoft & Open Source) in Sandwich
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Cyberfort or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Cyberfort.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Cyberfort.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Cyberfort that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Platform Engineer (Microsoft & Open Source) in Sandwich
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cyberfort.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cyberfort and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Cyberfort
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cyberfort uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
