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- Tasks: Manage contract renewals and engage with customers to meet their needs.
- Company: Leading cybersecurity firm in Greater London with a focus on diversity.
- Benefits: Collaborative work environment and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the cybersecurity sector.
- Qualifications: 2+ years in software subscription renewals, strong customer management skills.
- Other info: Great opportunity for career advancement in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading cybersecurity firm in Greater London is seeking a motivated Renewal Manager to oversee the UK market. This role involves securing renewal contracts, engaging with customers to understand their needs, and managing the contract process from quote to close.
Candidates should possess at least 2 years of experience in software subscription renewals, ideally in a SaaS environment, along with excellent customer management and organizational skills. The company values diversity and offers a collaborative work environment.
Strategic SaaS Renewal Manager for ARR Growth (UK) employer: CyberArk
Contact Detail:
CyberArk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic SaaS Renewal Manager for ARR Growth (UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and SaaS sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and be ready to discuss how you can help improve renewal rates and customer satisfaction.
✨Tip Number 3
Showcase your experience with software subscription renewals. Be ready to share specific examples of how you've successfully managed contracts and engaged with customers to drive growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Strategic SaaS Renewal Manager for ARR Growth (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in software subscription renewals, especially in a SaaS environment. We want to see how your skills align with the role of Renewal Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position and the company.
Showcase Customer Management Skills: Since this role involves engaging with customers, make sure to highlight your customer management experience. We want to know how you've successfully navigated customer relationships and secured renewals in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CyberArk
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of the SaaS model, especially in relation to renewals. Brush up on key metrics like ARR (Annual Recurring Revenue) and how they impact customer retention. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you identified customer needs and tailored solutions accordingly. This will highlight your ability to build relationships and secure renewals.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle a customer who is hesitant to renew? Practise articulating your thought process and strategies clearly, as this will show your analytical skills and customer-centric approach.
✨Emphasise Organisational Skills
Since managing the contract process is key, be prepared to discuss how you stay organised and manage multiple contracts simultaneously. Share tools or methods you use to keep track of deadlines and customer interactions, which will demonstrate your efficiency and reliability.
