At a Glance
- Tasks: Manage customer renewals and ensure contract success in the cybersecurity sector.
- Company: Leading cybersecurity firm in Greater London with a focus on diversity.
- Benefits: Collaborative work environment and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the cybersecurity industry.
- Qualifications: 2+ years in software subscription renewals and strong customer management skills.
- Other info: Ideal for those passionate about technology and customer engagement.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading cybersecurity firm in Greater London is seeking a motivated Renewal Manager to oversee the UK market. This role involves securing renewal contracts, engaging with customers to understand their needs, and managing the contract process from quote to close.
Candidates should possess at least 2 years of experience in software subscription renewals, ideally in a SaaS environment, along with excellent customer management and organizational skills. The company values diversity and offers a collaborative work environment.
Strategic SaaS Renewal Manager for ARR Growth (UK) in London employer: CyberArk
Contact Detail:
CyberArk Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Strategic SaaS Renewal Manager for ARR Growth (UK) in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and SaaS space. Attend industry events or webinars to meet potential employers and get your name out there.
β¨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in managing software subscription renewals.
β¨Tip Number 3
Showcase your customer management skills! During conversations, highlight specific examples of how you've engaged with clients and secured renewals. This will demonstrate your value to potential employers.
β¨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Strategic SaaS Renewal Manager for ARR Growth (UK) in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in software subscription renewals, especially in a SaaS environment. We want to see how your skills align with the role of Renewal Manager, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about the cybersecurity industry and how your customer management skills can contribute to our team. We love seeing genuine enthusiasm!
Showcase Your Organisational Skills: As a Renewal Manager, you'll need to manage contracts from quote to close. In your application, give us examples of how you've successfully organised similar processes in the past. We appreciate candidates who can demonstrate their ability to keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and weβll make sure your application lands in the right hands. Plus, it shows us youβre keen on joining our team!
How to prepare for a job interview at CyberArk
β¨Know Your SaaS Inside Out
Make sure you understand the ins and outs of the SaaS model, especially in relation to renewals. Brush up on key metrics like ARR (Annual Recurring Revenue) and how they impact customer retention. This knowledge will help you demonstrate your expertise during the interview.
β¨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in previous roles. Think about specific situations where you identified customer needs and tailored solutions accordingly. This will highlight your ability to build relationships and secure renewals.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle a customer who is hesitant to renew? Practise articulating your thought process and strategies clearly, as this will show your proactive approach.
β¨Emphasise Organisational Skills
Since managing the contract process is key, be prepared to discuss how you stay organised and manage multiple contracts simultaneously. Share tools or methods you use to keep track of deadlines and customer interactions, which will demonstrate your efficiency.