Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead digital projects, analyse business processes, and enhance client-facing platforms.
- Company: Dynamic insurance firm in London with a focus on digital transformation.
- Benefits: Competitive salary, bonus, and benefits package.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Shape the future of digital solutions in the insurance industry and drive impactful change.
- Qualifications: Must have insurance experience and proven business analyst skills.
The predicted salary is between 55000 - 65000 £ per year.
LOCATION: 3x a week on-site in London - INSURANCE EXPERIENCE IS A MUST - NON-NEGOTIABLE. PLEASE DO NOT APPLY IF YOU DO NOT HAVE ANY EXPERIENCE IN THE INSURANCE OR LONDON MARKET INSURANCE SECTOR.
Salary - £65,000-£75,000 + Bonus + Benefits. *No sponsorship provided* - MUST HAVE RIGHT TO WORK IN THE UK.
Details: My client are seeking a Digital Business Analyst to enhance the standards and delivery of their digital project portfolio. This role is central to ensuring successful digital initiatives by providing clarity and direction throughout the change lifecycle.
Reporting to the Lead BA Manager and working with senior stakeholders across the business, you will capture and represent business and user needs, with a strong focus on optimising client-facing digital platforms so they remain intuitive, efficient, and aligned to customer expectations.
You will apply strong analytical skills in an agile environment, contributing to digital product delivery, user-centred design, end-to-end system integrations and supporting the delivery of high-quality digital products. You will work closely with Product Owners and third party UX/UI specialists and development squads to improve data flow, automation, and customer experience.
This is a varied and impactful role offering the opportunity to shape digital capabilities, champion best practice, and drive continuous improvement as the business evolves its digital offering.
Key Responsibilities:
- Lead digital projects through the full lifecycle ensuring solutions fulfil defined requirements.
- Facilitate workshops and discovery sessions to capture requirements and document business needs, decisions, risks, issues, and opportunities.
- Analyse and map digital business processes, identifying & assessing end-to-end impacts of change and ensuring these insights inform overall solution design.
- Produce functional and non-functional requirements, process flows, and supporting documentation aligned to agile delivery methods.
- Champion business requirements with a strong focus on collaboration, iterative delivery, and alignment to tactical and strategic digital objectives across the business.
- Support agile delivery teams, working closely with Product Owners, UX/UI designers, and development squads to refine backlogs, clarify requirements, and ensure sprint goals are met.
- Ensure quality throughout delivery, supporting test planning and execution validating that digital solutions meet expectations and business requirements.
- Support integrations across systems, documenting interface/API requirements and ensuring smooth communication between the client portal and internal/external systems.
- Promote best practice in digital business analysis, continuously seeking ways to improve processes, enhance documentation standards, and contribute to the maturity of digital delivery methods.
- Act as a proactive change advocate, helping stakeholders understand digital capabilities, emerging opportunities, and the benefits of iterative and agile delivery.
Essential:
- Strong understanding of the insurance and reinsurance industry including how digital solutions support underwriting, broking, claims, and client-facing services.
- Proven experience as a Business Analyst with a strong track record delivering digital, customer-facing or technology-driven projects.
- Working knowledge of Agile methodologies and experience operating within cross-functional agile delivery teams.
- Experience with client portals, quote-and-buy journeys, or other customer self-service digital products.
- Strong understanding of system integrations, such as APIs and platform-to-platform communication (e.g. between a client portal and internal/external systems).
- Ability to translate business needs into clear, concise digital requirements (functional, non-functional, UX-focused).
- Excellent communication and stakeholder-management skills, with the confidence to work across business, product, and technical teams.
- Comfortable working in fast-paced digital delivery environments, managing competing priorities and adapting to evolving requirements.
Desirable:
- Experience within the London Market broking environment.
- Familiarity with UX/UI principles, user journeys, wireframes, and customer-centric design.
- Exposure to testing activities such as functional testing, UAT, integration testing, and defect triage.
Business Analyst - Digital in London employer: CyberApt Recruitment
Contact Detail:
CyberApt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Digital in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the insurance sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with digital projects and agile methodologies. Use specific examples from your past work to demonstrate how you’ve made an impact.
✨Tip Number 3
Prepare for interviews by researching the company’s digital initiatives. Understand their client-facing platforms and think about how you can contribute to improving them. This will show that you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Business Analyst role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Business Analyst - Digital in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your insurance experience and digital project delivery skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience in the insurance sector makes you a perfect fit. Keep it engaging and to the point.
Showcase Your Analytical Skills: As a Business Analyst, your analytical skills are key. In your application, highlight specific examples where you've successfully analysed business needs or improved digital processes. We love seeing real-world impact!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CyberApt Recruitment
✨Know Your Insurance Stuff
Since insurance experience is a must, make sure you brush up on the latest trends and challenges in the industry. Be ready to discuss how digital solutions can enhance underwriting, broking, and claims processes. Showing that you understand the nuances of the London market will definitely set you apart.
✨Showcase Your Agile Experience
This role requires a solid understanding of Agile methodologies. Prepare examples from your past work where you've successfully contributed to cross-functional teams. Highlight how you’ve facilitated workshops or discovery sessions to capture requirements and drive projects forward.
✨Demonstrate Your Analytical Skills
As a Business Analyst, your analytical skills are key. Be prepared to discuss how you've mapped business processes and identified impacts of change in previous roles. Bring along examples of functional and non-functional requirements you've produced, especially those related to digital products.
✨Communicate Like a Pro
Strong communication and stakeholder management skills are essential for this position. Practice articulating your thoughts clearly and confidently. Think about how you can convey complex ideas simply, especially when discussing system integrations and user-centred design with non-technical stakeholders.