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For Companies At a Glance
- Tasks: Lead digital projects, capture requirements, and optimise client-facing platforms.
- Company: Dynamic insurance firm focused on digital transformation.
- Benefits: Competitive salary, bonus, and comprehensive benefits package.
- Other info: Opportunity for career growth and to drive continuous improvement.
- Why this job: Shape the future of digital solutions in a fast-paced environment.
- Qualifications: Insurance experience and strong analytical skills required.
The predicted salary is between 65000 - 75000 ÂŁ per year.
INSURANCE EXPERIENCE IS A MUST - NON-NEGOTIABLE
Salary - ÂŁ65,000-ÂŁ75,000 + Bonus + Benefits
No sponsorship provided - MUST HAVE RIGHT TO WORK IN THE UK
Details
My client are seeking a Digital Business Analyst to enhance the standards and delivery of their digital project portfolio. This role is central to ensuring successful digital initiatives by providing clarity and direction throughout the change lifecycle. Reporting to the Lead BA Manager and working with senior stakeholders across the business, you will capture and represent business and user needs, with a strong focus on optimising client‑facing digital platforms so they remain intuitive, efficient, and aligned to customer expectations. You will apply strong analytical skills in an agile environment, contributing to digital product delivery, user‑centred design, end‑to‑end system integrations and supporting the delivery of high‑quality digital products. You will work closely with Product Owners and third party UX/UI specialists and development squads to improve data flow, automation, and customer experience. This is a varied and impactful role offering the opportunity to shape digital capabilities, champion best practice, and drive continuous improvement as the business evolves its digital offering.
Key Responsibilities
- Lead digital projects through the full lifecycle ensuring solutions fulfil defined requirements.
- Facilitate workshops and discovery sessions to capture requirements and document business needs, decisions, risks, issues, and opportunities.
- Analyse and map digital business processes, identifying & assessing end‑to‑end impacts of change and ensuring these insights inform overall solution design.
- Produce functional and non‑functional requirements, process flows, and supporting documentation aligned to agile delivery methods.
- Champion business requirements with a strong focus on collaboration, iterative delivery, and alignment to tactical and strategic digital objectives across the business.
- Support agile delivery teams, working closely with Product Owners, UX/UI designers, and development squads to refine backlogs, clarify requirements, and ensure sprint goals are met.
- Ensure quality throughout delivery, supporting test planning and execution validating that digital solutions meet expectations and business requirements.
- Support integrations across systems, documenting interface/API requirements and ensuring smooth communication between the client portal and internal/external systems.
- Promote best practice in digital business analysis, continuously seeking ways to improve processes, enhance documentation standards, and contribute to the maturity of digital delivery methods.
- Act as a proactive change advocate, helping stakeholders understand digital capabilities, emerging opportunities, and the benefits of iterative and agile delivery.
Strong understanding of the insurance and reinsurance industry including how digital solutions support underwriting, broking, claims, and client‑facing services. Proven experience as a Business Analyst with a strong track record delivering digital, customer‑facing or technology‑driven projects. Working knowledge of Agile methodologies and experience operating within cross‑functional agile delivery teams. Experience with client portals, quote‑and‑buy journeys, or other customer self‑service digital products. Strong understanding of system integrations, such as APIs and platform‑to‑platform communication (e.g. between a client portal and internal/external systems). Ability to translate business needs into clear, concise digital requirements (functional, non‑functional, UX‑focused).
Qualifications
- Excellent communication and stakeholder‑management skills, with the confidence to work across business, product, and technical teams.
- Comfortable working in fast‑paced digital delivery environments, managing competing priorities and adapting to evolving requirements.
- Experience within the London Market broking environment.
- Familiarity with UX/UI principles, user journeys, wireframes, and customer‑centric design.
- Exposure to testing activities such as functional testing, UAT, integration testing, and defect triage.
Business Analyst - Digital employer: CyberApt Recruitment
Contact Detail:
CyberApt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Digital
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Business Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your digital project experience. Be ready to discuss specific examples of how you've optimised client-facing platforms and contributed to agile delivery teams. Show them you’re the perfect fit for their digital initiatives!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, especially those that highlight your insurance experience and digital skills.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Business Analyst - Digital
Some tips for your application 🫡
Show Off Your Insurance Experience: Since insurance experience is a must, make sure to highlight your relevant background right at the start. We want to see how your past roles have prepared you for this position, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our digital landscape.
Be Clear and Concise: When detailing your skills and experiences, keep it straightforward. We appreciate clarity, so avoid jargon and focus on how your contributions can enhance our digital projects.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at CyberApt Recruitment
✨Know Your Insurance Stuff
Since insurance experience is a must, make sure you brush up on your knowledge of the industry. Be ready to discuss how digital solutions can enhance underwriting, broking, and claims processes. Show them you understand the nuances of the London Market and how it impacts digital initiatives.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills in action. Think about times when you've mapped business processes or facilitated workshops to capture requirements. Being able to articulate these experiences will demonstrate your capability to lead digital projects effectively.
✨Familiarise Yourself with Agile Methodologies
Since this role involves working in an agile environment, make sure you can speak confidently about your experience with agile delivery teams. Discuss how you've collaborated with Product Owners and UX/UI designers to refine backlogs and meet sprint goals. This will show you're a team player who thrives in fast-paced settings.
✨Prepare for Stakeholder Engagement
Strong communication and stakeholder management skills are key for this role. Think of specific instances where you've successfully engaged with various stakeholders to champion business requirements. Be ready to explain how you ensure alignment between technical teams and business objectives.