At a Glance
- Tasks: Engage with clients, enhance their cybersecurity strategies, and bridge the gap between tech teams and customers.
- Company: Join Aspire Technology Solutions, a fast-growing IT and Cyber Security provider in the UK.
- Benefits: Competitive salary, health cash plan, enhanced leave, and employee perks.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact in cybersecurity while building lasting client relationships.
- Qualifications: Experience in cybersecurity, strong communication skills, and a passion for continuous learning.
The predicted salary is between 45000 - 65000 £ per year.
About Aspire
At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand! Our mission: To deliver technology like no other!
About the role
We are looking for a Cyber Concierge to join our growing Cyber Security team. This is a crucial role that allows us to develop positive relationships with Aspire’s Security customers, providing guidance to help them improve their security posture whilst acting as a bridge between the technical security team and customers. Working collaboratively with customers in support of their Security requirements, you will be able to build long‑lasting, mutually beneficial partnerships that focus on providing real value to customers to ensure that they continue to benefit from the services Aspire provide.
What you will be doing
- Client Engagement & Strategic Advisory: Serve as the primary client contact, fostering strong relationships and aligning cybersecurity strategies with business needs. Develop and review 12‑month roadmaps, threat models, and conduct periodic security reviews, providing actionable recommendations based on SOC insights. Translate technical incidents into business impact, advising on remediation and security posture improvements. Support sales by scoping services, completing security questionnaires, and demonstrating organizational security capabilities.
- Security Operations & Analysis: Act as liaison for escalated incidents, analyzing SIEM data, reports, and vulnerability scans to identify threats, risks, and remediation opportunities. Deliver clear technical reports and documentation to support incident response and strengthen client environments.
- Threat Intelligence & Continuous Improvement: Research and share industry‑specific threats.
- Technical & Procedural Knowledge: Build knowledge of SOC workflows, service stacks, and licensing models that influence security posture.
You will suit the role if you have:
- Demonstrated expertise in cybersecurity or related IT fields, with knowledge across key domains such as network security, cloud infrastructure, SaaS, and IAM.
- Hands‑on experience with risk assessment, vulnerability management, and security frameworks.
- Strong analytical and problem‑solving abilities, with excellent written and verbal communication skills.
- Skilled at translating technical concepts for non‑technical stakeholders and producing clear documentation (e.g., policies, procedures, reports).
- Collaborative team player committed to continuous learning and staying current with the evolving cybersecurity landscape.
Our values
We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire, which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.
Salary
£45,000 to £65,000 per annum (depending on experience)
Benefits
Here at Aspire, we offer a great benefits package and a competitive salary. Being a people‑centric organisation is what sets us apart – we strive to look after our people in the best way we can!
- Travel benefits including free parking, subsidised travel passes and much more
- Health Cash Plan
- Cycle to Work Scheme
- Network Benefits
- Employee Assistance Program
- Enhanced Annual Leave Entitlement (increasing with length of service)
- Enhanced Maternity, Paternity and Parental Schemes
- Enhanced Pension Scheme
- Home & Tech Purchase Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Employee referral scheme
- New business referral scheme
- Discounted Gym Membership
- Life Assurance and Critical Illness cover
Location and Working Arrangements
You will be based at Aspire’s Gateshead head office with travel as required.
Hours of work
37.5 hours per week, Monday – Friday
Equality, Inclusion and Diversity at Aspire
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.
Interview Process
We generally conduct interviews in three stages, lasting approximately 2‑3 weeks, depending on everyone’s calendars. Shortlisted candidates will be invited to a pre‑screening call via Teams to discuss your experience and what you’re looking for in your next role. Successful candidates will be invited to an interview with the Hiring Manager. If successful in an interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).
Cyber Concierge in Gateshead employer: Cyber UK
Aspire Technology Solutions is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a strong commitment to continuous learning, employees are encouraged to develop their skills in the fast-paced field of IT and Cyber Security, all while enjoying a comprehensive benefits package and a supportive environment at our Gateshead head office. Join us to be part of a dynamic team that values collaboration and innovation, ensuring you make a meaningful impact in the cybersecurity landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Concierge in Gateshead
✨Tip Number 1
Get to know Aspire's mission and values inside out! When you understand what drives us, you can tailor your conversations to show how you align with our goals. This will help you stand out during interviews and make a lasting impression.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Cyber Concierge role.
✨Tip Number 3
Prepare for those interviews by practising common cybersecurity scenarios. Think about how you'd handle client engagements or translate technical jargon for non-techies. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Aspire family. Let’s get you on board!
We think you need these skills to ace Cyber Concierge in Gateshead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for cybersecurity shine through! We want to see that you're not just ticking boxes but genuinely excited about the role and our mission at Aspire.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the Cyber Concierge role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Use straightforward language and avoid jargon when explaining your experience. Remember, we need to understand your skills easily, so keep it simple and to the point!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Cyber UK
✨Know Your Cybersecurity Stuff
Make sure you brush up on your cybersecurity knowledge, especially around network security, cloud infrastructure, and IAM. Be ready to discuss specific frameworks and how they apply to real-world scenarios, as this will show your expertise and confidence.
✨Translate Tech to Business
Practice explaining technical concepts in simple terms. Since you'll be acting as a bridge between the technical team and customers, being able to translate complex ideas into business impacts is crucial. Prepare examples of how you've done this in the past.
✨Show Your People Skills
This role is all about building relationships, so be prepared to share experiences where you've successfully engaged with clients or worked collaboratively in a team. Highlight your communication skills and how you can foster long-lasting partnerships.
✨Research Aspire and Its Values
Familiarise yourself with Aspire's mission and values. Understand their approach to continuous learning and development, and think about how your own values align with theirs. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
