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Technical Support Engineer - 3rd line support Cyber Security
Step into a high-impact role in cyber security supporting world-leading enterprises and government organisations using cutting-edge IAM solutions.
Excellent salary + 2-3k shift bonus + £5k annual bonus +Private healthcare | Share scheme | Electric car scheme +Hybrid working (2 days in office)
Why This Role Stands Out
This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity.
What Youll Be Doing
- Own and resolve complex technical issues for international customers
- Support enterprise-scale, multi-tier Microsoft environments
- Diagnose and troubleshoot high-impact production issues (often remotely)
- Collaborate directly with Development teams to deliver fixes
- Contribute to product improvement and customer experience
- Participate in an on-call rota (1 in 8 weeks)
What You Bring
- Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal)
- Strong troubleshooting ability and communication skills
- Microsoft stack knowledge (IIS, SQL Server, Azure, Active Directory)
- Familiarity with virtualisation, xgikmsk networking (TCP/IP), and case management tools (Jenkins ideally)
Desirable
PKI | Firewalls | Entra | JavaScript / scripting | Mobile tech | Salesforce | Powershell
This is a strong opportunity to build your career in cyber security within a growing company offering exposure to global clients and modern technologies.
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Technical Support Engineer - SQL, Azure - Cyber Security in Lutterworth employer: Cyber Talent
Join a globally market-leading cyber security company that prioritises your growth and well-being. With an excellent salary package, flexible working arrangements, and a strong emphasis on employee development, this hybrid role offers the perfect balance of collaboration and autonomy. Experience a vibrant work culture that fosters innovation and supports your career aspirations while contributing to cutting-edge security solutions.
