At a Glance
- Tasks: Resolve complex technical issues for global customers in cyber security.
- Company: Leading cyber security firm with a focus on innovative IAM solutions.
- Benefits: Excellent salary, bonuses, private healthcare, and hybrid working options.
- Other info: Great career progression opportunities and exposure to advanced systems.
- Why this job: Join the forefront of cyber security technology and tackle real-world challenges.
- Qualifications: Experience in technical support and strong troubleshooting skills required.
The predicted salary is between 60000 - 75000 £ per year.
Step into a high-impact role in cyber security supporting world-leading enterprises and government organisations using cutting-edge IAM solutions.
Excellent salary + £35k shift bonus + £5k annual bonus + Private healthcare | Share scheme | Electric car scheme + Hybrid working (2 days in office)
Why This Role Stands Out
This isn't your standard support job. You'll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity.
What You'll Be Doing
- Own and resolve complex technical issues for international customers
- Support enterprise-scale, multi-tier Microsoft environments
- Diagnose and troubleshoot high-impact production issues (often remotely)
- Collaborate directly with Development teams to deliver fixes
- Contribute to product improvement and customer experience
- Participate in an on-call rota (1 in 8 weeks)
What You Bring
- Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal)
- Strong troubleshooting ability and communication skills
- Microsoft stack knowledge (IIS, SQL Server, Azure, Active Directory)
- Familiarity with VMware, networking (TCP/IP), and case management tools (Jenkins ideally)
Desirable
- PKI
- Firewalls
- Entra
- JavaScript / scripting
- Mobile tech
- Salesforce
- Powershell
This is a strong opportunity to build your career in cyber security within a growing company offering exposure to global clients and modern technologies.
Apply now and I'll send you a more detailed job description.
Technical Support Engineer - Azure, AD, SQL, IIS - Cyber Security in Lutterworth employer: Cyber Talent
Join a forward-thinking company that prioritises employee growth and innovation in the cyber security sector. With a competitive salary package, including bonuses and private healthcare, alongside a hybrid working model, you will thrive in a collaborative environment that encourages professional development and offers exposure to cutting-edge technologies and high-profile clients. This role not only provides meaningful work but also positions you at the forefront of the industry's evolution.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer - Azure, AD, SQL, IIS - Cyber Security in Lutterworth
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Cyber Talent, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Cyber Talent
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Cyber Talent. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Technical Support Engineer - Azure, AD, SQL, IIS - Cyber Security in Lutterworth
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Cyber Talent insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Cyber Talent that you’re committed to staying ahead in the game.
How to prepare for a job interview at Cyber Talent
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Cyber Talent to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Cyber Talent.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
