At a Glance
- Tasks: Provide 3rd line support and enhance IT infrastructure in a tech-driven environment.
- Company: Join a global cybersecurity software company trusted by major organisations.
- Benefits: Competitive salary, pension, private healthcare, hybrid working, and professional development.
- Other info: Collaborative team culture with opportunities for growth and travel.
- Why this job: Work with cutting-edge cloud and cybersecurity tech while making a real impact.
- Qualifications: 5+ years in IT support with expertise in Microsoft Azure and security platforms.
The predicted salary is between 52000 - 52000 £ per year.
Senior IT Support Engineer to £52,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme + Hybrid Working (2 days office-based) Lutterworth, Leicestershire (Hybrid) | Competitive Salary + Benefits
Once in a lifetime opportunity to join a scaling up tech company who are disrupting the cyber security sector. Join my customer who are a global cybersecurity software company trusted by governments, defence organisations, financial institutions and major enterprises worldwide.
We're looking for an experienced Senior IT Support Engineer to play a key role in supporting and enhancing our UK and US IT infrastructure. Working within a highly secure, technology-driven environment, you'll help deliver exceptional IT services while supporting the systems behind world-class security solutions.
The Role
- Provide 3rd Line support across infrastructure, cloud and security platforms
- Act as a technical escalation point for complex issues
- Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies
- Lead infrastructure upgrades, security improvements and automation initiatives
- Support disaster recovery, ITIL processes and continuous service improvement
- Mentor colleagues and contribute to IT strategy and future technology planning
What We're Looking For
- 5+ years' experience in a senior IT support or infrastructure role
- Strong expertise across Microsoft Azure, Microsoft 365, Entra ID, Intune and Defender
- Experience with Windows Server, networking, firewalls, virtualisation and PowerShell
- Excellent troubleshooting, communication and project delivery skills
- A proactive approach with a passion for technology and continuous improvement
Why Join this fantastic company?
- Work with cutting-edge cloud and cybersecurity technologies
- Join a growing, globally recognised software business
- Take ownership of impactful projects and technical improvements
- Hybrid working environment
- Professional development and certification opportunities
- Collaborative and highly skilled team culture
Additional Information
- Minimum of 2 days per week onsite in Lutterworth
- Participation in an on-call and support rota is required
- Occasional travel within the UK and to the US office
- Full UK Driving Licence essential
- Applicants should live within approximately 30 miles of Lutterworth for on-site availability.
If you're looking for a role where you can make a real impact, expand your technical expertise and help support technology that protects organisations around the world, we'd love to hear from you.
This is just a short overview of this exciting role as a Senior IT Support Consultant. If you'd like a full breakdown of the responsibilities, click APPLY NOW and I will email you a more detailed job description.
Senior Support Engineer - Microsoft Azure, Microsoft 365, Entra ID in Lutterworth employer: Cyber Talent
Join a dynamic and innovative tech company that is at the forefront of the cybersecurity sector, offering a competitive salary and an array of benefits including private healthcare and an electric car scheme. With a strong emphasis on professional development and a collaborative work culture, this role provides the opportunity to work with cutting-edge technologies while making a significant impact in a supportive environment located in Lutterworth, Leicestershire.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Engineer - Microsoft Azure, Microsoft 365, Entra ID in Lutterworth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cyber Talent values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cyber Talent might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cyber Talent!
✨Direct Apply to Cyber Talent
Let's not forget to apply directly through the Cyber Talent website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Support Engineer - Microsoft Azure, Microsoft 365, Entra ID in Lutterworth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cyber Talent.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cyber Talent. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cyber Talent
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
