At a Glance
- Tasks: Provide 3rd line IT support and lead infrastructure projects in a dynamic cyber security environment.
- Company: Rapidly growing tech company in the cyber security sector with a collaborative culture.
- Benefits: Competitive salary, pension, private healthcare, share scheme, and electric car scheme.
- Other info: Hybrid working model with excellent career growth opportunities and a supportive team.
- Why this job: Join a cutting-edge team and make a real impact in the cyber security field.
- Qualifications: 5+ years of experience with Azure, Microsoft, Entra, and Intune; networking skills are a plus.
The predicted salary is between 52000 - 52000 £ per year.
Senior IT Support Engineer - Cyber Security sector. Hybrid to £52,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme.
This is an excellent opportunity for an experienced Senior IT Support Engineer with a minimum of 5 years' experience. The tech skills required are Microsoft, Azure, Entra, Intune, Defender plus excellent networking expertise would be desirable for someone looking for a new challenge within a rapidly growing cyber security technology company.
The Role:
- You will join the IT Support team, providing IT and facilities services across UK and US sites.
- Ensure high levels of system performance for onsite and remote users in a technical, professional environment, maintaining compliance with ISO, Cyber Essentials+ and other standards.
- The role requires broad technical expertise and close collaboration with fellow IT Support Engineers.
Key Areas of Responsibility:
- Provide 3rd line support across infrastructure, cloud, and security environments.
- Act as the escalation point for 1st and 2nd line support teams.
- Maintain and improve Azure, Microsoft 365, networking, and endpoint systems.
- Lead and support infrastructure projects and continuous improvements.
- Drive ITIL processes including Incident, Change, and Problem Management.
- Contribute to IT strategy, planning, and disaster recovery activities.
- Manage relationships with third-party vendors and suppliers.
- Deputise for the Head of IT when required.
- Create and maintain technical documentation and knowledge base articles.
- Participate in the support rota and provide onsite support at least two days per week.
Required Knowledge & Experience:
- Minimum 5 years' hands-on technical experience across any of the following:
- Essential - Azure, Microsoft, Entra, Intune.
- Desirable - Networking, firewall, switching.
- Nice to have - ITIL, laptop, server management.
Whats on Offer:
- Excellent salary
- Pension scheme
- Private healthcare
- Share scheme
- Electric car scheme
- Hybrid working - maximum 2 days in the office per week.
This is just a short overview of this exciting Senior IT Support Engineer opportunity. If you would like a full breakdown of the responsibilities and a detailed Job Description, click APPLY NOW.
Senior IT Support Engineer - 3rd level - Azure,Entra, Intune, Defender in Lutterworth employer: Cyber Talent
Join a rapidly growing cyber security technology company that values innovation and employee well-being. With a competitive salary, comprehensive benefits including private healthcare and an electric car scheme, and a hybrid working model, this role offers a supportive work culture that fosters professional growth and collaboration. You'll have the opportunity to work on cutting-edge technology while contributing to meaningful projects across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Engineer - 3rd level - Azure,Entra, Intune, Defender in Lutterworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and cyber security sectors. Attend meetups, webinars, or even online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in Azure, Intune, or Defender. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios related to 3rd line support and ITIL processes. Practising your responses will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Click APPLY NOW!
We think you need these skills to ace Senior IT Support Engineer - 3rd level - Azure,Entra, Intune, Defender in Lutterworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Azure, Entra, Intune, and Defender. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role in the cyber security sector and how your background makes you the perfect fit. Let us know what drives you and why you want to join our team.
Showcase Your Technical Expertise:In your application, be sure to mention any specific technical skills or certifications you have that relate to the job. We love seeing candidates who are proactive about their professional development, especially in areas like ITIL and networking.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cyber Talent
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure, Entra, Intune, and Defender. Be ready to discuss specific scenarios where you've used these technologies in your previous roles. The more detailed your examples, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled complex IT issues. Think about how you approached the problem, the steps you took, and the outcome. This will demonstrate your ability to handle 3rd line support effectively.
✨Understand ITIL Processes
Since this role involves driving ITIL processes, make sure you can talk about your experience with Incident, Change, and Problem Management. Being able to explain how you've implemented these processes in past roles will set you apart.
✨Be Ready for Team Collaboration Questions
This position requires close collaboration with other IT Support Engineers. Prepare to discuss how you've worked in teams before, especially in high-pressure situations. Highlight your communication skills and how you manage relationships with colleagues and vendors.
