At a Glance
- Tasks: Resolve complex technical issues for international customers and support enterprise-scale Microsoft environments.
- Company: Join a leading cyber security firm with a focus on innovative IAM solutions.
- Benefits: Competitive salary, annual bonus, private healthcare, and electric car scheme.
- Other info: Hybrid role with opportunities for genuine progression in a dynamic environment.
- Why this job: Gain exposure to advanced systems and high-profile clients while building your career.
- Qualifications: Experience in technical support, strong troubleshooting skills, and knowledge of Microsoft technologies.
The predicted salary is between 38500 - 67500 £ per year.
Requirements
- Experience in a technical support role, ideally in software, consultancy, systems integration, or working with external customers
- Strong troubleshooting ability and communication skills
- Knowledge of the Microsoft stack, including IIS, SQL Server, and Azure
- Familiarity with Active Directory, virtualisation, networking (TCP/IP), and case management tools, ideally Jenkins
- Desirable experience with PKI, firewalls, Entra, Java Script or scripting, mobile technology, Salesforce, and Power Shell
Responsibilities
- Own and resolve complex technical issues for international customers
- Support enterprise-scale, multi-tier Microsoft environments
- Diagnose and troubleshoot high-impact production issues, often remotely
- Collaborate directly with our Development teams to deliver fixes
- Contribute to product improvement and customer experience
- Participate in an on-call rota on a 1 in 8 week basis
- Technologies
- Active Directory
- Azure
- IAM
- Support
- Java Script
- Jenkins
- Mobile
- SQL
- Salesforce
- Security
- TCP/IP
- Cloud
- Power Shell
- More
We are offering a high-impact Technical Support Engineer role in cyber security, supporting world-leading enterprises and government organisations with cutting-edge IAM solutions.
This is a strong opportunity to build your career while gaining exposure to advanced systems, high-profile clients, and genuine progression.
We offer an excellent salary of £35k, a £5k annual bonus, a shift bonus, private healthcare, a share scheme, and an electric car scheme.
The role is hybrid, with two days in the office, and gives you the chance to work with global customers and modern technologies in a growing company.
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Technical Support Engineer employer: Cyber Talent Limited
Join a leading cyber security consultancy that prioritises employee growth and offers a dynamic work culture. With a strong commitment to training and development, you'll have the opportunity to work on high-profile projects while enjoying a competitive salary, comprehensive benefits, and a hybrid working model that promotes work-life balance. This is an exceptional chance to be part of a fast-growing organisation that values ambition and technical excellence in a pivotal role.
