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Support Manager - Cyber security - network, security, cloud in Lutterworth
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Cyber Talent Limited
Support Manager - Cyber security - network, security, cloud in Lutterworth

Support Manager - Cyber security - network, security, cloud in Lutterworth

Lutterworth Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Support Manager – Cyber security – Hybrid role – Amazing opportunity to take your career to the next level.

Excellent salary + Pension + Health + stock options + hybridworking- 2 days in the office per week.
This is an excellent opportunity for an experienced systems support manager whois looking for a new challenge supporting a cloud first transformation.
Do you have experience of leading and managing and IT support team ideally within a multi-site set-up and are looking for a career move working for a cutting edge cyber security company. Any international support experience an advantage.
About the role:-
The role ensures high performance and availability of internalsystems for all users, contributing to strategic IT decisions, and supporting a Cloud Firsttransformation using Microsoft Azure. You will also be responsible for mentoring the Internal Support Team and ensuring service excellence.
Opportunities like this do not come up very often and this could really be a landmark moment in your career. You will be working for one of the most innovative software/services companies in the world, who will enable you to progress your career and learn new skills.
Responsibilities:-
Service Management:–

  • Lead and manage the Internal Support Team, ensuring SLAs and business requirements are met.

  • Deliver 1st to 3rd line support, including hands-on problem resolution.

  • Oversee the rota-based support desk and out-of-hours coverage.

Infrastructure & Systems:-

  • Manage all IT infrastructure including servers, cloud services (Azure), network, and security systems.

  • Maintain and improve high availability, disaster recovery, and business continuity plans.

  • Implement and manage corporate systems (e.g., email, backups, telephony).

    Strategic & Project Leadership

    • Plan and execute IT projects aligned with the Cloud First strategy.

    • Identify and eliminate technical debt; maintain budget control and efficiency.

    • Manage vendor/supplier relationships and negotiate contracts effectively.

      Compliance & Security:-

      • Ensure implementation and adherence to cybersecurity and information security best practices.

      • Participate in internal and external audits where needed.

      Facilities Management:-

      • Ensure upkeep and technical readiness of office environments.

      • Support facilities infrastructure related to IT operations.

    Experience required

  • 10+ yearsIT industry experience,5+ yearsin a managerial capacity.

  • Proven ability to manage a technical support team (510 people).

  • You will ideally haveexpertise in thefollowing:-

oMicrosoft Windows Server and Desktop OS

oMicrosoft Azure, Intune, MS Defender

oNetwork architecture, VPN, Firewalls, RoutersoVirtualisation platforms

oBackup and recovery solutions

oLinux and macOS environments

  • Familiarity with ITIL framework and process-driven service delivery.

  • Strong communication, stakeholder management, and leadership skills.

  • Comfortable working across time zones and in a high-availability environment.

This is just a short over-view of this exciting role as a Support Manager, so if you\’d like a full breakdown of the responsibilities then click APPLY NOW and I will email you a more detailed job description.
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Contact Detail:

Cyber Talent Limited Recruiting Team

View Cyber Talent Limited Profile
Support Manager - Cyber security - network, security, cloud in Lutterworth
Cyber Talent Limited
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  • Support Manager - Cyber security - network, security, cloud in Lutterworth

    Lutterworth
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-27

  • C

    Cyber Talent Limited

    View Cyber Talent Limited Profile
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