At a Glance
- Tasks: Resolve complex technical issues for global customers in cyber security.
- Company: Join a leading firm at the forefront of cyber security technology.
- Benefits: Excellent salary, bonuses, private healthcare, and hybrid working options.
- Other info: Great career progression opportunities in a dynamic environment.
- Why this job: Make a real impact while working with advanced systems and high-profile clients.
- Qualifications: Experience in technical support and strong troubleshooting skills required.
The predicted salary is between 60000 - 70000 £ per year.
Step into a high-impact role in cyber security supporting world-leading enterprises and government organisations using cutting-edge IAM solutions.
Excellent salary + £35k shift bonus + £5k annual bonus + Private healthcare | Share scheme | Electric car scheme + Hybrid working (2 days in office)
Why This Role Stands Out
This isn't your standard support job. You'll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity.
What You'll Be Doing
- Own and resolve complex technical issues for international customers
- Support enterprise-scale, multi-tier Microsoft environments
- Diagnose and troubleshoot high-impact production issues (often remotely)
- Collaborate directly with Development teams to deliver fixes
- Contribute to product improvement and customer experience
- Participate in an on-call rota (1 in 8 weeks)
What You Bring
- Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal)
- Strong troubleshooting ability and communication skills
- Microsoft stack knowledge (IIS, SQL Server, Azure, Active Directory)
- Familiarity with VMware, networking (TCP/IP), and case management tools (Jenkins ideally)
Desirable
- PKI
- Firewalls
- Entra
- JavaScript / scripting
- Mobile tech
- Salesforce
- Powershell
This is a strong opportunity to build your career in cyber security within a growing company offering exposure to global clients and modern technologies.
Apply now and I'll send you a more detailed job description.
Technical Support Engineer - Azure, AD, SQL, IIS - Cyber Security in Lutterworth employer: Cyber Talent Limited
Join a dynamic and innovative company that prioritises employee growth and well-being, offering an excellent salary package complemented by bonuses and comprehensive benefits such as private healthcare and an electric car scheme. With a hybrid working model and a culture that encourages collaboration and professional development, this role provides a unique opportunity to work at the cutting edge of cyber security technology while supporting prestigious global clients.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer - Azure, AD, SQL, IIS - Cyber Security in Lutterworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of Azure, SQL, and IIS. Practice common scenarios you might face in a support role.
✨Tip Number 3
Showcase your problem-solving skills! When discussing your experience, focus on specific examples where you resolved complex issues. This will highlight your ability to handle high-impact production problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Support Engineer - Azure, AD, SQL, IIS - Cyber Security in Lutterworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the Microsoft stack and any relevant technical support roles. We want to see how your skills align with the job description, so don’t hold back on showcasing your troubleshooting abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cyber security and how your background makes you a perfect fit for this role. We love seeing genuine enthusiasm and a clear understanding of what we do.
Showcase Your Problem-Solving Skills:In your application, give examples of complex issues you've resolved in previous roles. We’re looking for candidates who can think critically and work collaboratively, so share those experiences that highlight your ability to tackle challenges head-on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in cyber security. Plus, it’s super easy!
How to prepare for a job interview at Cyber Talent Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially Azure, SQL Server, and IIS. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tools, but that you can effectively apply them in real-world scenarios.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of complex technical issues you've resolved. Think about the steps you took to diagnose and troubleshoot these problems, and be ready to explain your thought process. This will demonstrate your strong troubleshooting ability and how you approach high-impact production issues.
✨Communicate Clearly and Confidently
Since this role involves direct collaboration with international customers and development teams, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and don’t hesitate to ask clarifying questions if needed. Good communication is key in a support role, so make sure you showcase this skill during the interview.
✨Familiarise Yourself with the Company Culture
Research the company’s values and culture before the interview. Understanding their approach to cyber security and customer service will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the role and the organisation, which can set you apart from other candidates.
