Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve complex technical issues for global clients in cyber security.
- Company: Join a leading firm at the forefront of cyber security technology.
- Benefits: Excellent salary, bonuses, private healthcare, and hybrid working options.
- Why this job: Make a real impact while advancing your career in a dynamic environment.
- Qualifications: Experience in technical support and strong troubleshooting skills required.
- Other info: Opportunity to work with cutting-edge technologies and high-profile clients.
The predicted salary is between 60000 - 70000 £ per year.
Step into a high-impact role in cyber security supporting world-leading enterprises and government organisations using cutting-edge IAM solutions.
Excellent salary + £35k shift bonus + £5k annual bonus + Private healthcare | Share scheme | Electric car scheme + Hybrid working (2 days in office)
Why This Role Stands Out
This isn't your standard support job. You'll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity.
What You'll Be Doing
- Own and resolve complex technical issues for international customers
- Support enterprise-scale, multi-tier Microsoft environments
- Diagnose and troubleshoot high-impact production issues (often remotely)
- Collaborate directly with Development teams to deliver fixes
- Contribute to product improvement and customer experience
- Participate in an on-call rota (1 in 8 weeks)
What You Bring
- Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal)
- Strong troubleshooting ability and communication skills
- Microsoft stack knowledge (IIS, SQL Server, Azure, Active Directory)
- Familiarity with VMware, networking (TCP/IP), and case management tools (Jenkins ideally)
Desirable
- PKI
- Firewalls
- Entra
- JavaScript / scripting
- Mobile tech
- Salesforce
- Powershell
This is a strong opportunity to build your career in cyber security within a growing company offering exposure to global clients and modern technologies.
Apply now and I'll send you a more detailed job description.
Technical Support Engineer - 3rd line - Cyber security - Hybrid in Lutterworth employer: Cyber Talent Limited
Contact Detail:
Cyber Talent Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - 3rd line - Cyber security - Hybrid in Lutterworth
✨Tip Number 1
Network like a pro! Reach out to people in the cyber security field, especially those who work at companies you're interested in. Use LinkedIn to connect and don't be shy about asking for informational chats.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your troubleshooting projects or any relevant tech work. This gives potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common technical support scenarios. Think about how you'd handle complex issues and be ready to demonstrate your problem-solving skills during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Support Engineer - 3rd line - Cyber security - Hybrid in Lutterworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and cyber security. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting abilities and familiarity with the Microsoft stack.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. We love seeing genuine enthusiasm for cyber security and problem-solving.
Showcase Relevant Experience: When filling out your application, make sure to include specific examples of how you've tackled complex technical issues in the past. We’re looking for real-world problem solvers who can handle high-impact situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Cyber Talent Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially IIS, SQL Server, and Azure. Familiarity with VMware and networking basics will also come in handy. Being able to discuss these technologies confidently will show that you're ready for the technical challenges ahead.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of complex issues you've resolved in previous roles. Think about how you diagnosed problems and what steps you took to fix them. This will demonstrate your strong troubleshooting ability and give the interviewers a clear picture of your problem-solving skills.
✨Communicate Clearly and Effectively
Since you'll be dealing with international customers, it's crucial to showcase your communication skills. Practice explaining technical concepts in simple terms, as you might need to do this during the interview. Clear communication can set you apart from other candidates.
✨Be Ready for Real-World Scenarios
Expect to face hypothetical scenarios or case studies during the interview. Prepare by thinking through how you would approach diagnosing and resolving high-impact production issues. This will not only highlight your technical expertise but also your ability to think on your feet.