At a Glance
- Tasks: Provide senior-level application support and drive AI adoption in a dynamic tech environment.
- Company: Leading London Market insurance broker with a focus on innovation.
- Benefits: Competitive salary of £70k, bonus, and opportunities for professional growth.
- Other info: Collaborative team culture with fast hiring process and leadership opportunities.
- Why this job: Shape the future of tech support while working with cutting-edge AI technologies.
- Qualifications: Strong application support experience and familiarity with integrated systems.
The predicted salary is between 70000 - 70000 € per year.
Please note – this role requires you to work on‑site in London a minimum of 3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK; this organisation is not able to offer sponsorship.
We are working with a leading London Market insurance broker to hire a Senior Technical Application Support Specialist to join their growing technology team. This is a key hire, replacing a long‑standing team member, and offers the opportunity to step into a well‑established environment while helping shape the future of technical support, automation, and AI adoption across the business.
You’ll take ownership of a broad estate of business‑critical applications, working closely with engineering, data, and business stakeholders to ensure systems run effectively while also bringing fresh ideas on emerging technologies.
Key Responsibilities- Provide senior‑level application support across a suite of business‑critical platforms
- Own and triage incidents, problems, and service requests, ensuring high‑quality resolution
- Support and maintain system integrations across multiple internal and external platforms
- Act as a technical escalation point within the team and provide cover for leadership when required
- Engage with senior stakeholders across the business in a professional, corporate environment
- Identify opportunities to improve systems, processes, and support capability
- Explore and champion emerging technologies, especially in AI and automation (e.g. Copilot, Google Cloud‑based tools)
- Contribute to ongoing initiatives around AI adoption, including internal tooling and platforms
- Strong experience in application support at a senior level
- Proven experience supporting integrated systems environments (APIs, middleware, or similar)
- Comfortable working across modern tech stacks in a vendor‑agnostic environment
- Experience in a professional services or corporate environment, supporting senior stakeholders
- Google Cloud platform experience
- Strong communication skills
- Experience working in a fast‑paced and professional environment
- A keen interest and passion in keeping up to date with emerging AI technologies
- Work in a forward‑thinking technology environment with active investment in AI (including internal tools and hundreds of active users)
- Opportunity to influence how new technologies are adopted and used
- Join a collaborative, high‑performing team with strong leadership
- Fast‑moving hiring process with quick decision‑making
- Competitive package including £70k base plus bonus
Senior Tech App Support Specialist - London - GBP70k employer: Cyber Security training courses
Join a leading London Market insurance broker that prioritises innovation and employee growth, offering a dynamic work culture where your ideas on emerging technologies like AI and automation can truly make an impact. With a competitive salary of £70k and the chance to work alongside a collaborative, high-performing team, this role provides a unique opportunity to shape the future of technical support in a professional environment. Enjoy the benefits of working in a forward-thinking technology space with active investment in AI, ensuring you are at the forefront of industry advancements.
Contact Detail:
Cyber Security training courses Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Tech App Support Specialist - London - GBP70k
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend tech meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Tech App Support Specialist role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding the latest in AI and automation. We recommend practising common interview questions and scenarios related to application support. Show them you’re not just a fit for the role, but the perfect match!
✨Tip Number 3
Don’t forget to showcase your passion for emerging technologies during your conversations. We want to see how you can bring fresh ideas to the table, especially around AI adoption. Make sure to highlight any relevant projects or experiences that demonstrate your enthusiasm!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Senior Tech App Support Specialist position!
We think you need these skills to ace Senior Tech App Support Specialist - London - GBP70k
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Tech App Support Specialist. Highlight your experience with application support, especially in integrated systems environments, and don’t forget to mention any relevant tech stacks you’ve worked with.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for emerging technologies like AI and automation. Explain how your background aligns with our needs and why you’re excited about the opportunity to shape the future of technical support with us.
Showcase Your Communication Skills:Since you'll be engaging with senior stakeholders, it's crucial to demonstrate your strong communication skills. In your application, provide examples of how you've effectively communicated complex technical issues in a professional environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cyber Security training courses
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around application support and integrated systems. Be ready to discuss your experience with APIs, middleware, and any relevant tech stacks you've worked with. This will show that you're not just familiar with the tools but can also engage in meaningful conversations about them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged incidents or resolved complex issues in previous roles. Think of specific situations where you took ownership and led the resolution process. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Engage with Stakeholders
Since this role involves working closely with senior stakeholders, practice how you'll communicate with them. Be ready to discuss how you've successfully engaged with business leaders in the past and how you can bring fresh ideas to the table, especially regarding AI and automation.
✨Stay Updated on Emerging Technologies
Show your passion for technology by discussing recent trends in AI and automation. Familiarise yourself with tools like Google Cloud and any relevant innovations. This will not only highlight your enthusiasm but also your readiness to contribute to ongoing initiatives within the company.
