At a Glance
- Tasks: Provide top-notch technical support and troubleshoot software issues for customers.
- Company: Join a leading Cyber Security training company in Newcastle upon Tyne.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Other info: Hybrid role with a supportive environment for career growth.
- Why this job: Make a difference by helping customers solve their tech challenges in a collaborative team.
- Qualifications: Two years of software support experience and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Cyber Security training courses is looking for a Technical Support Specialist to join their software support team in Newcastle upon Tyne.
The role involves delivering high-quality technical support to customers, troubleshooting software issues, and collaborating with internal teams.
Candidates should have at least two years’ experience in a software support role, strong problem-solving abilities, and excellent communication skills.
This hybrid position offers competitive salary, generous annual leave, and professional development opportunities within a collaborative environment.
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Contact Details:
Cyber Security training courses Recruitment Team
We think you need these skills to ace SaaS Technical Support Specialist (Hybrid) in Newcastle upon Tyne
Technical Support
Troubleshooting
Software Support
Problem-Solving Skills
Communication Skills
Collaboration
Customer Service
