At a Glance
- Tasks: Provide senior-level support for critical applications and drive AI adoption.
- Company: Leading London Market insurance broker with a focus on innovation.
- Benefits: Competitive salary, bonus, and a forward-thinking tech environment.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Shape the future of tech support while working with emerging technologies.
- Qualifications: Strong application support experience and familiarity with integrated systems.
The predicted salary is between 70000 - 70000 € per year.
Please note – this role requires you to work on‑site in London a minimum of 3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK; this organisation is not able to offer sponsorship.
We are working with a leading London Market insurance broker to hire a Senior Technical Application Support Specialist to join their growing technology team. This is a key hire, replacing a long‑standing team member, and offers the opportunity to step into a well‑established environment while helping shape the future of technical support, automation, and AI adoption across the business.
You’ll take ownership of a broad estate of business‑critical applications, working closely with engineering, data, and business stakeholders to ensure systems run effectively while also bringing fresh ideas on emerging technologies.
Key Responsibilities- Provide senior‑level application support across a suite of business‑critical platforms
- Own and triage incidents, problems, and service requests, ensuring high‑quality resolution
- Support and maintain system integrations across multiple internal and external platforms
- Act as a technical escalation point within the team and provide cover for leadership when required
- Engage with senior stakeholders across the business in a professional, corporate environment
- Identify opportunities to improve systems, processes, and support capability
- Explore and champion emerging technologies, especially in AI and automation (e.g. Copilot, Google Cloud‑based tools)
- Contribute to ongoing initiatives around AI adoption, including internal tooling and platforms
- Strong experience in application support at a senior level
- Proven experience supporting integrated systems environments (APIs, middleware, or similar)
- Comfortable working across modern tech stacks in a vendor‑agnostic environment
- Experience in a professional services or corporate environment, supporting senior stakeholders
- Google Cloud platform experience
- Strong communication skills
- Experience working in a fast‑paced and professional environment
- A keen interest and passion in keeping up to date with emerging AI technologies
- Work in a forward‑thinking technology environment with active investment in AI (including internal tools and hundreds of active users)
- Opportunity to influence how new technologies are adopted and used
- Join a collaborative, high‑performing team with strong leadership
- Fast‑moving hiring process with quick decision‑making
- Competitive package including £70k base plus bonus
Senior Tech App Support Specialist - London - GBP70k employer: Cyber Security training courses
Join a leading London Market insurance broker that prioritises innovation and employee growth, offering a dynamic work environment where your contributions directly influence the adoption of cutting-edge technologies like AI. With a competitive salary of £70k and a collaborative culture, you'll thrive in a professional setting that values your expertise while providing opportunities for career advancement and skill enhancement.
Contact Detail:
Cyber Security training courses Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Tech App Support Specialist - London - GBP70k
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company and its tech stack. We want you to be able to discuss how your experience aligns with their needs, especially around application support and emerging technologies like AI. Show them you’re not just another candidate!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to contribute to our tech team and help shape the future of support and automation.
We think you need these skills to ace Senior Tech App Support Specialist - London - GBP70k
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Tech App Support Specialist role. Highlight your experience in application support and any relevant technologies you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your interest in AI and automation, as that’s a big part of what we do at StudySmarter.
Showcase Your Communication Skills:Since you'll be engaging with senior stakeholders, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and maybe even share examples of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Cyber Security training courses
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around application support and integrated systems. Be ready to discuss your experience with APIs, middleware, and any relevant tech stacks you've worked with. This will show that you're not just familiar with the role but can also hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged incidents and resolved service requests in the past. Think about specific challenges you've faced and how you overcame them. This will demonstrate your ability to handle high-pressure situations and provide high-quality resolutions.
✨Engage with Stakeholders
Since this role involves working closely with senior stakeholders, practice how you'll communicate effectively with them. Be ready to discuss how you've engaged with different teams in previous roles and how you can bring fresh ideas to improve systems and processes.
✨Stay Ahead of Emerging Technologies
Familiarise yourself with the latest trends in AI and automation, particularly tools like Google Cloud and Copilot. Be prepared to share your thoughts on how these technologies can be leveraged in the role. Showing your passion for innovation will set you apart from other candidates.
