At a Glance
- Tasks: Manage IT systems and infrastructure for a large retail business across the UK.
- Company: Dynamic multi-site retail and services business with a focus on innovation.
- Benefits: Salary up to £45,000, remote work, and high autonomy in your role.
- Other info: Opportunity to influence IT direction with minimal bureaucracy.
- Why this job: Shape the future of IT strategy and make a real impact on operations.
- Qualifications: Hands-on IT support experience and strong knowledge of Microsoft 365.
The predicted salary is between 45000 - 45000 € per year.
I am seeking an experienced, hands-on IT professional to take ownership of IT systems, infrastructure and third-party suppliers within a large, multi-site retail and services business operating across the UK. This role sits within the operational function and is central to keeping the business running day to day. You will ensure systems are reliable, issues are resolved quickly and technology continues to support both store-based and head-office teams effectively.
This opportunity is ideal for someone who thrives working independently, enjoys being close to the detail and takes pride in solving real operational problems rather than managing a large internal IT team. Alongside core support and infrastructure responsibilities, you will play a key role in shaping the next phase of the company's IT strategy, including the transition to a single managed service provider and greater adoption of Microsoft 365, automation and AI-enabled insight.
Responsibilities- Own day-to-day IT operations across head office and a large multi-site retail estate
- Act as the primary conduit between the business and external IT partners
- Lead and coordinate the transition to a single Managed Service Provider
- Support and maintain on-site servers, networks and core systems including Sage and retail till systems
- Manage and optimise Microsoft 365 services including Outlook, Teams, SharePoint and Power BI
- Respond quickly and pragmatically to operational IT issues that impact trading or store performance
- Support data, reporting and automation initiatives, including Power BI, SQL-based reporting tools and AI-driven insight
- Proven experience in a hands-on IT support, systems or infrastructure role
- Strong working knowledge of Microsoft 365, on-prem servers and IT infrastructure
- Experience managing and coordinating third-party IT suppliers or MSPs
- Organised, persistent and able to work independently without a wider IT team
- Exposure to automation, data reporting, Power BI or AI-driven solutions
- Salary up to £45,000
- Predominantly remote working, with occasional travel to North East England
- High-autonomy role with genuine ownership of IT across the business
- Opportunity to influence IT direction and modernise systems without heavy bureaucracy
This is just a brief overview of the opportunity. To learn more, simply apply with your CV and we'll be in touch to discuss the role in more detail.
IT Systems Manager in London employer: Cyber Security training courses
As an IT Systems Manager in a large, multi-site retail and services business, you will enjoy a high-autonomy role that allows you to take genuine ownership of IT operations while working predominantly remotely. The company fosters a supportive work culture that values independent problem-solving and offers opportunities for professional growth, particularly in shaping the future of IT strategy with modern technologies like Microsoft 365 and AI-driven insights. With occasional travel to North East England, you will be part of a dynamic team that prioritises innovation and efficiency without the constraints of heavy bureaucracy.
Contact Detail:
Cyber Security training courses Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, achievements, and any automation or data reporting initiatives you've led. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common IT scenarios and problem-solving questions. Think about how you would handle operational issues that impact trading or store performance, as this will show you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in the role and the company.
We think you need these skills to ace IT Systems Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the IT Systems Manager role. Highlight your hands-on experience with IT support and infrastructure, especially with Microsoft 365 and third-party suppliers. We want to see how your skills align with what we're looking for!
Showcase Problem-Solving Skills:In your application, don’t just list your responsibilities; share specific examples of how you've solved operational problems in the past. We love candidates who take pride in their work and can demonstrate their impact on business performance.
Keep It Clear and Concise:We appreciate a straightforward application. Use clear language and bullet points where possible to make your experience easy to read. Remember, we’re looking for someone who can communicate effectively, so let that shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at Cyber Security training courses
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, on-prem servers, and IT infrastructure. Be ready to discuss how you've managed these systems in the past and any specific challenges you've overcome. This will show that you're not just familiar with the tech but can also handle real-world issues.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've responded to operational IT issues in previous roles. Think about times when you had to act quickly to resolve a problem that impacted trading or store performance. This will demonstrate your ability to think on your feet and prioritise effectively.
✨Understand the Business Context
Research the company and its operations. Understand their retail and services model, and think about how IT supports their day-to-day activities. This will help you articulate how you can contribute to their IT strategy and improve their systems.
✨Be Ready to Discuss Third-Party Management
Since this role involves coordinating with external IT partners, be prepared to talk about your experience managing third-party suppliers or Managed Service Providers. Highlight any successful transitions you've led and how you ensured smooth communication between teams.
