At a Glance
- Tasks: Manage client renewals and provide top-notch customer service in a fast-paced environment.
- Company: Join a rapidly growing insurance firm with a supportive team culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and comprehensive perks including healthcare.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by helping clients navigate their insurance needs while growing your career.
- Qualifications: Experience in insurance and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Experienced Renewals Account Executive
Location: Leicester (Office-Based)
Salary: £40,000+ (Dependent on Experience)
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Holidays: 25 Days + Bank Holidays (Increasing with length of service)
Benefits: Comprehensive package including pension, healthcare, and large-company perks.
The Opportunity
The Business Support team in Leicester is representing one of its best and fastest-growing clients, who are currently looking for an Experienced Renewals Account Executive to join their thriving team. This is a fast-paced, telephone-based renewals role where you will be the face (and voice) of the company for existing clients. You'll be responsible for managing expectations, retaining business, and growing the company's stellar reputation through first-class customer service. If you have a sharp analytical mind and a passion for commercial insurance, we want to hear from you.
Responsibilities
- You will handle a diverse range of commercial risks, including:
- Commercial Combined & Combined Liability
- Contractors All Risks
- Cyber & Management Liability
- Various other commercial-type risks
- Identifying ongoing client requirements to provide tailored quotations that meet their demands and needs while ensuring the rule of always treating customers fairly.
- Obtaining terms via delegated authority or insurer referrals to communicate the best possible cover and price.
- Managing the end-to-end renewal process, from initial contact to the preparation and checking of documentation (including endorsements, warranties, and special conditions).
- Contributing to the smooth operation of the renewals team, ensuring income and conversion targets are met without compromising on quality.
- Troubleshooting customer issues over the phone and resolving enquiries thoroughly and efficiently.
Qualifications
- Previous experience with the Acturis system is highly desirable.
- A highly developed sense of integrity and a genuine passion for taking care of customers.
- Strong decision-making and analytical abilities, with a detail-oriented approach to complex insurance risks.
- The ability to handle difficult conversations and complaints with a patient, friendly, and professional attitude.
- A team-player mentality with a drive to hit financial KPIs and productivity targets.
- A strong work ethic and a willingness to be flexible when the team needs it most.
Key Performance Indicators (KPIs)
Your success will be measured by your ability to hit financial targets, the accuracy of your documentation/data input, your promptness in handling queries, and your strict adherence to industry regulations.
Leicester Renewals Account Executive – Insurance Growth employer: Cyber Security training courses
Join a dynamic and supportive team in Leicester as an Experienced Renewals Account Executive, where your contributions will be valued and rewarded. With a comprehensive benefits package, including healthcare and pension, alongside a culture that prioritises employee growth and development, this role offers a unique opportunity to thrive in a fast-paced environment while making a meaningful impact on client relationships. Enjoy a work-life balance with generous holiday allowances and the chance to be part of a company that champions excellence in customer service.
Contact Details:
Cyber Security training courses Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leicester Renewals Account Executive – Insurance Growth
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is telephone-based, make sure you’re comfortable chatting about insurance topics. Role-play with a friend or use our resources to sharpen your communication skills.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle difficult conversations or customer complaints. Having a few examples ready will show you can keep your cool under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leicester Renewals Account Executive – Insurance Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Renewals Account Executive role. Highlight your experience in commercial insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your analytical skills. Let us know why you're excited about this opportunity and how you can contribute to our success.
Showcase Relevant Experience:When filling out your application, be sure to highlight any previous experience with the Acturis system or similar roles. We love seeing candidates who have a strong understanding of the insurance industry and can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Cyber Security training courses
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance, especially the types mentioned in the job description. Familiarise yourself with terms like 'Commercial Combined' and 'Cyber Liability'. This will show that you're not just interested in the role but also understand the industry.
✨Practice Makes Perfect
Since this is a telephone-based role, practice your phone skills! Conduct mock interviews with friends or family, focusing on how you handle difficult conversations and customer complaints. This will help you feel more confident and prepared for real-life scenarios.
✨Showcase Your Analytical Skills
Be ready to discuss examples from your past where you've used your analytical abilities to solve problems or make decisions. Think about specific situations where you tailored solutions for clients, as this aligns perfectly with the responsibilities of the role.
✨Emphasise Team Spirit
This position requires a team-player mentality, so be sure to highlight your collaborative experiences. Share stories that demonstrate how you've worked well with others to meet targets or resolve issues, showing that you can contribute positively to the renewals team.
