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For Companies At a Glance
- Tasks: Manage client renewals and provide top-notch customer service in a fast-paced environment.
- Company: Join a thriving team at a fast-growing company in Leicester.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and 25+ holidays.
- Why this job: Make a real impact by retaining clients and enhancing the company's reputation.
- Qualifications: Experience with Acturis and strong analytical skills are preferred.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 32000 - 48000 £ per year.
Location: Leicester (Office-Based)
Salary: £40,000+ (Dependent on Experience)
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Holidays: 25 Days + Bank Holidays (Increasing with length of service)
Benefits: Comprehensive package including pension, healthcare, and large-company perks.
The Opportunity
The Business Support team in Leicester are representing one of their best and fastest-growing clients, who are currently looking for an Experienced Renewals Account Executive to join their thriving team. This is a fast-paced, telephone-based renewals role where you will be the face (and voice) of the company for existing clients. You will be responsible for managing expectations, retaining business, and growing the company's stellar reputation through first-class customer service. If you have a sharp analytical mind and a passion for commercial insurance, we want to hear from you.
You will handle a diverse range of commercial risks, including:
- Commercial Combined & Combined Liability
- Contractors All Risks
- Cyber & Management Liability
- Various other commercial-type risks
What You'll Be Doing
- Identifying ongoing client requirements to provide tailored quotations that meet their "Demands and Needs" while ensuring their rule of always "Treat Customers Fairly".
- Obtaining terms via delegated authority or insurer referrals to communicate the best possible cover and price.
- Managing the end-to-end renewal process, from initial contact to the preparation and checking of documentation (including endorsements, warranties, and special conditions).
- Contributing to the smooth operation of the renewals team, ensuring income and conversion targets are met without compromising on quality.
- Troubleshooting customer issues over the phone and resolving enquiries thoroughly and efficiently.
What We're Looking For
- Previous experience with the Acturis system is highly desirable.
- A highly developed sense of integrity and a genuine passion for taking care of customers.
- Strong decision-making and analytical abilities, with a detail-oriented approach to complex insurance risks.
- The ability to handle difficult conversations and complaints with a patient, friendly, and professional attitude.
- A team-player mentality with a drive to hit financial KPIs and productivity targets.
- A strong work ethic and a willingness to be flexible when the team needs it most.
Key Performance Indicators (KPIs)
Your success will be measured by your ability to hit financial targets, the accuracy of your documentation/data input, your promptness in handling queries, and your strict adherence to industry regulations.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Experienced Renewals Account Executive in Leicester employer: Cyber Security training courses
Contact Detail:
Cyber Security training courses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Renewals Account Executive in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions and role-specific scenarios. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you get that interview, let your passion for the role shine through. Talk about why you love working in renewals and how you can contribute to the team’s success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Experienced Renewals Account Executive in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the role of an Experienced Renewals Account Executive. Highlight your customer service experience and any relevant insurance knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about commercial insurance and how your analytical skills can benefit our team. Keep it concise but engaging!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s hitting KPIs or resolving complex customer issues, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Cyber Security training courses
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance, especially the types mentioned in the job description. Familiarise yourself with terms like 'Commercial Combined' and 'Cyber Liability'. This will show that you're not just interested in the role but also understand the industry.
✨Practice Makes Perfect
Rehearse common interview questions related to renewals and customer service. Think about how you would handle difficult conversations or complaints. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Showcase Your Analytical Skills
Since the role requires a sharp analytical mind, be prepared to discuss specific examples where you've used these skills in previous roles. Highlight any experience with the Acturis system if you have it, as this could give you an edge over other candidates.
✨Be a Team Player
Emphasise your ability to work well within a team and your willingness to support colleagues. Share examples of how you've contributed to team success in the past, especially in meeting financial KPIs or handling high-pressure situations.