JIRA Business Analyst / SME

Full-Time No home office possible

We are seeking an individual with in-depth knowledge of JIRA\’s capabilities and features, as well as expertise in agile methodologies.

Take ownership of JIRA design thinking processes
Gathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specifications.
Recommending JIRA fields, features, workflows, automation, and configurations to optimise use of the tool.
Supporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement it.
Enhancing JIRA dashboards, reports, and filters to meet reporting needs.
Identifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA features.
Ensuring JIRA aligns with agile practices and methodologies across the directorate.
Providing training and support to JIRA champions within the directorate.
Collaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projects.

Skilled in configuring and customizing JIRA projects, workflows, and fields
Strong understanding of agile methodologies.
Self-motivated, results-driven – Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Experience with JIRA plugins and add-ons is a plus

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