At a Glance
- Tasks: Provide 1st-2nd line support for Dynamics 365 Business Central and troubleshoot system issues.
- Company: Leading Microsoft Partner with a supportive team culture.
- Benefits: Competitive salary, certified training, healthcare, and 25 days holiday.
- Other info: Flexible hybrid working options and a fantastic company culture.
- Why this job: Join a dynamic team and enhance your skills in a growing tech environment.
- Qualifications: Experience with Dynamics 365 BC or NAV and strong analytical skills.
The predicted salary is between 45000 - 45000 £ per year.
I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st - 2nd line support; troubleshooting system issues and ensuring successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.
Role & Responsibilities
- Supporting 1st - 2nd line help desk support tickets surrounding D365 BC/ Dynamics NAV
- Troubleshooting system performance issues/ minor bug fixing
- Project based support analysis for new implementation projects
- Working closely with customers to provide top tier customer service and support
Skills & Qualifications
- Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV
- Ability to support system issues at 2nd line level
- Strong analytical skills, with the ability to understand issues and troubleshoot effectively
- Broad modular understanding - ideally competent in the finance module
- Excellent communication skills written and verbal, comfortable in user facing environment
Location
It is preferable for candidates commutable to my clients offices to operate on a hybrid basis (1-2 days per week), but flexibility for full home working is also offered.
Benefits
- A competitive base salary up to £45,000 (experience dependant)
- The opportunity to support a host of amazing D365 BC/ NAV customer projects within a like minded team
- Certified Microsoft Dynamics training and professional development openings
- A wealth of attractive company benefits including healthcare & wellness plan, 25 days holiday
- Fantastic company culture, including company activity days and incentive schemes
Interested in a fresh challenge in D365 BC/ NAV support? Apply now!
Dynamics 365 Business Central Support Consultant employer: Cyber Security training courses
Join a leading Microsoft Partner that prioritises employee growth and development, offering a supportive team environment for Dynamics 365 Business Central Support Consultants. With competitive salaries, certified training opportunities, and a fantastic company culture that includes wellness plans and activity days, this role provides the perfect platform for career progression while working on exciting customer projects. Enjoy the flexibility of hybrid working arrangements, making it an ideal workplace for those seeking a meaningful and rewarding career in ERP support.
Contact Details:
Cyber Security training courses Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 Business Central Support Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cyber Security training courses values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to Cyber Security training courses
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We think you need these skills to ace Dynamics 365 Business Central Support Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cyber Security training courses.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cyber Security training courses. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cyber Security training courses
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
