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- Tasks: Lead the design and delivery of innovative CRM solutions using Microsoft Dynamics 365 and Power Platform.
- Company: Join a forward-thinking tech company with a focus on collaboration and client success.
- Benefits: Enjoy a competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Work in a dynamic environment with opportunities for travel and industry events.
- Why this job: Make a real impact by transforming client experiences with cutting-edge technology.
- Qualifications: Experience in Microsoft Dynamics 365 CRM and strong consulting skills are essential.
The predicted salary is between 65000 - 70000 £ per year.
We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands-on technical capability with strong consulting and stakeholder engagement skills. You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience.
Working arrangements: This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events.
Responsibilities
- Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform
- Lead end-to-end CRM engagements, from requirements gathering through configuration, deployment, and post-go-live support
- Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions
- Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice
- Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements
- Deliver system demonstrations, user training, and knowledge-transfer sessions
- Ensure structured delivery practices are followed across development, testing, and release phases
- Work closely with project managers and delivery teams to ensure clear communication and successful outcomes
- Maintain consistency, quality, and governance across all assigned projects
Essential Skills & Experience
- Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions
- Strong expertise with the Microsoft Power Platform
- Experience leveraging AI-driven capabilities and Copilot features within the platform
- Proven ability to deliver customer-facing workshops and training sessions
- Excellent written and verbal communication skills
- Strong problem-solving ability with attention to detail
- Microsoft Power Platform Fundamentals certification (PL-900 or equivalent)
Desirable Skills & Attributes
- Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL-600)
- Experience working in a consulting or multi-client delivery environment
- Ability to manage workload effectively across multiple concurrent projects
- Self-motivated, proactive, and comfortable working with minimal supervision
- Collaborative mindset with a strong focus on quality and customer outcomes
D365 CRM Lead Consultant (Power Platform) employer: Cyber Security training courses
Contact Detail:
Cyber Security training courses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CRM Lead Consultant (Power Platform)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that D365 CRM Lead Consultant role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with Microsoft Dynamics 365 and the Power Platform. Real-life examples can make you stand out from the crowd.
✨Ask Questions
During interviews or networking chats, ask insightful questions about the company’s projects and challenges. This shows you're genuinely interested and helps you understand how you can add value as a consultant.
✨Apply Through Us!
Don’t forget to check out our website for job openings. Applying through StudySmarter not only gives you access to exclusive roles but also connects you with a community that values your skills and expertise.
We think you need these skills to ace D365 CRM Lead Consultant (Power Platform)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the D365 CRM Lead Consultant role. Highlight your experience with Microsoft Dynamics 365 and the Power Platform, showcasing specific projects where you've made an impact.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your consulting experience and how you’ve successfully engaged stakeholders in the past.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include examples of how you've used your problem-solving abilities and technical expertise to deliver successful CRM solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Cyber Security training courses
✨Know Your Stuff
Make sure you brush up on your Microsoft Dynamics 365 CRM and Power Platform knowledge. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This shows you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Consulting Skills
Since this role involves a lot of stakeholder engagement, prepare examples that highlight your consulting experience. Think about times when you facilitated workshops or translated business requirements into technical solutions. This will demonstrate your ability to communicate effectively and build trust with clients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare to discuss how you would handle specific situations, like managing multiple projects or optimising a CRM solution post-implementation. This will help interviewers see your thought process and approach to real-world challenges.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready. Ask about the team dynamics, the types of clients you'll be working with, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.