We are seeking an interim, strategic and hands‑on technology leader to guide the direction of change and IT operations across the business. The role will focus on maintaining a reliable technology environment, elevating service delivery, ensuring business continuity, compliance, and strengthening the organisation\’s security and resilience posture.
What you’ll do:
- Lead the evolution of IT operations and service delivery, ensuring excellence and reliability
- Review and optimise service frameworks and performance metrics (SLAs, KPIs)
- Manage third‑party vendors and ensure strong value and compliance
- Provide steady leadership during a period of transition, maintaining continuity across business operations
- Work closely with the executive team to align technology priorities with business goals
- Support the onboarding of a future permanent CIO and ensure smooth knowledge transfer
Cybersecurity Management:
- Partner with the security team to enhance cybersecurity strategy, governance, and resilience
- Lead risk assessments, vulnerability scans and management, incident response, and regulatory compliance
- Ensure compliance with industrial standards and relevant cybersecurity regulations
What we’re looking for:
- Proven track record leading enterprise‑scale IT operations or transformation programmes
- Strong grasp of IT service management, cybersecurity, and vendor governance
- Collaborative leader with the ability to balance strategic direction and hands‑on delivery
- Solid experience within the financial services or insurance industry, with strong global exposure
- Eligibility to work in the UK is mandatory
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.
About the job
- Contract Type: Permanent
- Specialism: Technology & Digital
- Focus: Information Security
- Industry: Insurance
- Salary: Negotiable
- Workplace Type: Hybrid
- Experience Level: Executive
- Location: London
- Employment type: FULL_TIME
- Date posted: 30 October 2025
- Consultant: Fiona Fung
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Contact Detail:
Cyber Security training courses Recruiting Team