At a Glance
- Tasks: Join our retail team to create a welcoming environment and deliver excellent customer service.
- Company: Be part of the University of Southampton Students’ Union, run by students for students.
- Benefits: Earn £13.70 per hour, enjoy travel perks, and gain valuable experience.
- Other info: Part-time role with flexible hours during term time, perfect for students.
- Why this job: Shape the student experience while developing your skills in a vibrant community.
- Qualifications: Passion for retail and customer service; food safety knowledge is a plus.
The predicted salary is between 13.7 - 13.7 £ per hour.
We are looking for friendly, enthusiastic, and service-orientated individuals to join our retail team at University of Southampton Students’ Union (SUSU). You will help create a safe and welcoming environment for our students and work to keep the store looking its best. We will work with you to develop your skills in various areas, including shop floor, tills and bakery. Working alongside our permanent, core staff, as well as student staff, you will need to be able to communicate effectively with the team and our customers. In the SUSU Shop we help create a community and at the heart of our work is a passion for quality and friendly customer service.
This role is part-time, working 21 hours per week, 32 weeks per year. The Shop is open from 8am-8pm Monday – Friday, and 10am-4pm on weekends during term time.
About You
- You will be a motivated and engaged individual with a passion for delivering high standards daily.
- You will be passionate about retail and customer service and keen to work with the team to develop your skills and knowledge further.
- You will need to be organised and have knowledge of food safety (although we will deliver Food Hygiene training to successful candidates).
About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple: SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.
As Part Of Our Team, You'll Enjoy
- Salary of £25,003 pro rata per annum (£13.70 per hour)
- Annual leave entitlement will be accrued at a rate of 17.06% of your working hours
- Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme.
To Know Before Applying
Regretfully, SUSU is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK. Please note feedback will not be provided if you are not shortlisted for interview. SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Advert Closing Date 9am, Thursday 20 August
Interview Date Thursday 27 August
Retail Assistant in Southampton employer: Cyber Security Academy Southampton
As a part-time Cochlear Implant Rehabilitation Specialist at the University of Southampton Auditory Implant Service, you will be joining a supportive and innovative team dedicated to enhancing the lives of cochlear implant users. The role offers flexible working hours, a comprehensive benefits package including a pension scheme, and ample opportunities for professional growth within a collaborative work culture that values your contributions and expertise.
Contact Details:
Cyber Security Academy Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Southampton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cyber Security Academy Southampton, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cyber Security Academy Southampton!
We think you need these skills to ace Retail Assistant in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cyber Security Academy Southampton, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cyber Security Academy Southampton and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cyber Security Academy Southampton that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cyber Security Academy Southampton
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
