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For Companies At a Glance
- Tasks: Deliver IT equipment to university staff across multiple sites with a friendly approach.
- Company: Join the University of Southampton, a leading research institution dedicated to knowledge and innovation.
- Benefits: Enjoy flexible working hours, generous holiday allowance, and a supportive work-life balance.
- Why this job: Be part of a dynamic team that values inclusion and offers opportunities for personal growth.
- Qualifications: Bring your excellent customer service skills and careful driving abilities; no prior experience required.
- Other info: This role promotes a culture of respect and equality, welcoming diverse applicants.
The predicted salary is between 24000 - 33600 £ per year.
Overview
Join to apply for the Delivery Driver role at Cyber Security Academy Southampton
The Delivery Driver is an important role at Valley Graphics, which is an internal, multi-function service offering design, print and signage to meet the needs of the University community. With customers from both staff and students and from external organisations, the team’s extensive experience and knowledge of design services and print and signage products aims to add value by delivering excellent customer experiences.
You’ll work collaboratively with your colleagues to complete the final stage of the customer journey – delivering a wide range of print and signage products. This involves face-to-face interaction with our customers, so you will need to be polite, friendly and a confident ambassador for Valley Graphics. Organisation and efficiency are key skills to bring to the role, allowing you to safely deliver goods (both large and small) within specified timeframes and with proof of delivery recorded.
This is a part-time role and we are looking for someone who can work 5 hours a day Monday to Friday between the hours of 9:30am to 2:30pm. Overtime is not guaranteed, although there may be opportunities to work additional hours during periods of peak demand.
Responsibilities
- Provide professional, effective, timely and customer-focused delivery services to the University community, delivering between various sites and external partners (typically within a 50-mile radius but occasionally beyond).
- Plan your own daily delivery schedules and determine appropriate delivery routes based on customer requirements, business priorities and timeliness. Plan for deliveries outside of normal mileages, arranging permits etc. if required.
- Deal with face-to-face customer queries at the point of delivery or escalate to other colleagues in the team to ensure smooth completion of the customer journey, while giving an exceptional customer experience.
- Contribute to the ongoing development of delivery services and processes through collaborative continuous improvement activity within the team.
What You’ll Bring
- A full clean UK driving licence.
- Previous experience within a delivery driver role.
- Great communication skills, with the ability to seek information and clarify detail if required.
- Experience in a customer-facing role with awareness of how to meet customer needs.
- The ability to prioritise and manage your allocated workload, demonstrating flexibility to meet changing or conflicting needs.
The University of Southampton is a research-driven institution, home to some of the world’s leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the University’s IT support service whose 230+ staff support the delivery of the University’s research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better.
The University of Southampton promotes a healthy work life balance with generous holiday allowance (20+ days), defined benefit pension, flexi-time and flexible working, generous parental leave and childcare provision. For more information on our benefits, please visit our human resources pages.
Please note: The salary displayed is the full time equivalent. Actual salary will be 0.69% of the full time equivalent, which will be a range of £16,815.97 – £17,142.36
Application Details
Apply Online. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.
Additional Information
- Job Description and Person Specification
As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.
This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.
Apply by 11.59 pm GMT on the closing date.
Further Details: Job Description and Person Specification
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Research Services
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Delivery Driver employer: Cyber Security Academy Southampton
Contact Detail:
Cyber Security Academy Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area, especially Southampton and Winchester. Knowing the best routes and potential traffic hotspots will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Since you'll be delivering to colleagues, showing that you can maintain a friendly and professional demeanour is crucial.
✨Tip Number 3
Be prepared to discuss how you handle unexpected situations, like road closures or delivery issues. Having examples ready will show your problem-solving skills and flexibility, which are key for this role.
✨Tip Number 4
Show your enthusiasm for the role and the university's mission. Research the University of Southampton and its values, and be ready to express how you align with their goals during your conversation.
We think you need these skills to ace Delivery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasise your customer service skills in your application. Since the role involves delivering IT equipment to colleagues, showcasing your friendly manner and ability to handle queries will set you apart.
Detail Your Driving Experience: Include specific details about your driving experience, especially with larger vehicles like Transit-style vans. Mention any relevant qualifications or training that demonstrate your careful driving skills.
Showcase Problem-Solving Abilities: The job requires flexibility in planning routes and handling unexpected challenges. Provide examples of how you've successfully navigated similar situations in the past, demonstrating your ability to adapt.
Express Enthusiasm for the Role: Convey your enthusiasm for the Delivery Driver position and the opportunity to work within the University’s IT stores team. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Cyber Security Academy Southampton
✨Show Off Your Customer Service Skills
Since you'll be delivering IT equipment to colleagues, it's crucial to demonstrate your excellent customer service skills. Be prepared to share examples of how you've handled customer queries or resolved issues in the past.
✨Highlight Your Driving Experience
Make sure to discuss your driving experience, especially with larger vehicles like Transit vans. Mention any relevant qualifications or training you have, and emphasise your careful driving approach over speed.
✨Demonstrate Flexibility and Problem-Solving
The role requires planning routes and adapting to changes like traffic or road works. Be ready to talk about a time when you had to think on your feet and adjust your plans to ensure timely deliveries.
✨Emphasise Attention to Detail
Attention to detail is key in this role, from safely loading and unloading equipment to keeping the stores tidy. Prepare to discuss how you ensure accuracy and safety in your work, as well as how you report potential hazards.
