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For Companies At a Glance
- Tasks: Lead the team, manage café operations, and ensure top-notch guest experience.
- Company: A leading café chain in Greater London with a focus on hospitality.
- Benefits: Opportunities for growth, inclusive environment, and a vibrant team culture.
- Why this job: Be a champion of guest experience and lead a passionate team.
- Qualifications: Confident leadership skills and a commitment to service excellence.
- Other info: Join a dynamic café environment with potential for career progression.
The predicted salary is between 30000 - 42000 £ per year.
A leading café chain in Greater London is seeking a Supervisor for their Muswell Hill Broadway Shop. In this role, you will lead the team on shift, ensuring high standards of service and hospitality.
Your responsibilities will include managing the café operations during busy times, supporting new team members, and maintaining cleanliness and compliance.
The ideal candidate will be a confident leader, focused on guest experience, and committed to fostering an inclusive environment. Opportunities for growth and progression are available.
Shift Leader & Guest Experience Champion employer: Cyan Digital
Contact Detail:
Cyan Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader & Guest Experience Champion
✨Tip Number 1
Get to know the café chain! Research their values, mission, and what makes them stand out in the industry. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think about examples from your past experiences where you've led a team or improved guest experiences. Be ready to share these stories during your interview to demonstrate your capability as a Shift Leader.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at the café chain. They can provide insider tips on the interview process and what the company values most in their leaders.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about joining the team. Plus, you'll get updates on your application status, so you won't be left in the dark.
We think you need these skills to ace Shift Leader & Guest Experience Champion
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or managed operations. We want to see how you can bring that confident leadership to our café!
Focus on Guest Experience: Since this role is all about enhancing guest experience, share specific examples of how you've gone above and beyond for customers in the past. We love seeing your passion for hospitality!
Be Yourself: We’re looking for someone who can foster an inclusive environment, so let your personality shine through in your application. Don’t be afraid to show us what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way for us to see your details and get you into the process smoothly!
How to prepare for a job interview at Cyan Digital
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. This will show the interviewers that you can handle the pressures of busy shifts.
✨Emphasise Guest Experience
Since the role focuses on guest experience, think about how you can enhance customer satisfaction. Be ready to discuss specific strategies you've used in the past to improve service and create a welcoming atmosphere. This will highlight your commitment to hospitality.
✨Know the Café's Values
Research the café chain’s values and mission. Understanding their approach to service and community will help you align your answers with what they stand for. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills during busy times. Think of situations where you had to maintain cleanliness and compliance under pressure. Practising these scenarios will help you respond confidently and effectively during the interview.
