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- Tasks: Lead the team, ensure smooth service, and maintain high hospitality standards.
- Company: Redemption Roasters, a café with a mission to change lives through coffee.
- Benefits: Opportunity for leadership growth, supportive environment, and career progression.
- Why this job: Make a real impact while developing your skills in a vibrant café setting.
- Qualifications: Confident leadership skills and a passion for guest experience.
- Other info: Join a team that values inclusivity and supports personal development.
The predicted salary is between 24000 - 36000 £ per year.
At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release often in our own cafés. After a busy few months, we are now hiring a Supervisor at our Covent Garden Shop. Our Supervisors play a key leadership role in our shops setting the tone, leading by example, and making sure every shift runs smoothly. You’ll take charge when senior managers aren’t on site, keeping the team focused, energized, and supported. By doing this every day, you’ll not only maintain high standards in hospitality, quality, and efficiency – you’ll also play a frontline role in delivering our mission.
You Will
- Lead the team on shift in the absence of the Manager or Assistant Manager, keeping service running smoothly and to a high standard.
- Set the tone for warm, focused hospitality, making sure guests feel welcome and your teammates feel supported.
- Assign roles, manage pace, and keep your team engaged and on track stepping in to coach or assist where needed.
- Ensure food, drink, cleanliness, and compliance standards are consistently upheld during every shift.
- Open and close the café with confidence, taking responsibility for preparation, organisation, and end-of-day tasks.
- Provide on-the-job support for newer team members, sharing helpful feedback and reinforcing good habits.
- Model Redemption Roasters values through your communication, work ethic, and attention to detail.
You Are
- A confident shift leader who knows how to take charge, stay calm under pressure, and keep things moving with purpose.
- Focused on the guest experience always watching, improving, and stepping in when needed.
- Practical and adaptable equally comfortable on the coffee bar, the kitchen pass, or cleaning down at close.
- Comfortable giving feedback and flagging concerns when standards aren’t being met.
- Committed to being a positive influence creating an inclusive, respectful environment where everyone feels part of the team.
- Aligned with our mission and excited to support programme participants and new teammates alike.
We Will
- Give you the opportunity to step up, grow your leadership skills, and play a key role in our cafés daily success.
- Support you with coaching and feedback to help you move toward more responsibility and future progression, if that’s something that you want.
Supervisor- FT - Covent Garden in London employer: Cyan Digital
Contact Detail:
Cyan Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor- FT - Covent Garden in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Redemption Roasters. Understand their mission and values so you can show how you align with them during your chat.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories to demonstrate your ability to take charge when needed.
✨Tip Number 3
Show your passion for hospitality! During the interview, express your enthusiasm for creating a welcoming environment for guests and supporting your teammates. This will highlight your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Redemption Roasters family.
We think you need these skills to ace Supervisor- FT - Covent Garden in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share why you’re excited about working at Redemption Roasters and how you connect with our mission to change lives through great coffee.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about times you've taken charge, supported your teammates, or improved service standards in past roles.
Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal anecdotes that reflect your character and values. This helps us see how you’d fit into our café culture.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Cyan Digital
✨Know the Mission
Before your interview, take some time to really understand Redemption Roasters' mission. They’re all about reducing reoffending through training and support. Show that you’re aligned with their values and can contribute to this important cause.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you kept the team focused and motivated, especially under pressure.
✨Showcase Your Hospitality Knowledge
Since the role is heavily focused on guest experience, be ready to discuss what great hospitality means to you. Think of specific instances where you went above and beyond for customers, and how you ensured high standards were maintained.
✨Be Ready to Give Feedback
The job involves coaching newer team members and providing constructive feedback. Prepare to talk about how you approach giving feedback and how you’ve helped others improve in previous roles. This will show you’re committed to creating a supportive environment.
