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- Tasks: Lead the team, manage café operations, and ensure top-notch guest experience.
- Company: A leading café chain in Greater London with a focus on hospitality.
- Benefits: Opportunities for growth, inclusive environment, and a vibrant team culture.
- Why this job: Be a champion of guest experience and lead a passionate team.
- Qualifications: Confident leadership skills and a commitment to service excellence.
- Other info: Dynamic work environment with potential for career progression.
The predicted salary is between 30000 - 42000 £ per year.
A leading café chain in Greater London is seeking a Supervisor for their Muswell Hill Broadway Shop. In this role, you will lead the team on shift, ensuring high standards of service and hospitality.
Your responsibilities will include managing the café operations during busy times, supporting new team members, and maintaining cleanliness and compliance.
The ideal candidate will be a confident leader, focused on guest experience, and committed to fostering an inclusive environment. Opportunities for growth and progression are available.
Shift Leader & Guest Experience Champion in London employer: Cyan Digital
Contact Detail:
Cyan Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader & Guest Experience Champion in London
✨Tip Number 1
Get to know the café chain! Research their values, mission, and what makes them stand out in the industry. This will help you connect with the team during interviews and show that you're genuinely interested in being a part of their culture.
✨Tip Number 2
Practice your leadership skills! Think about examples from your past experiences where you've led a team or improved guest experiences. Be ready to share these stories in your interviews to demonstrate your capability as a Shift Leader.
✨Tip Number 3
Show off your passion for hospitality! When you chat with the hiring team, let your enthusiasm for creating memorable guest experiences shine through. This is key for a role focused on guest experience, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Shift Leader & Guest Experience Champion in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or managed operations. We want to see how you can bring that confident leadership to our café!
Focus on Guest Experience: Since this role is all about enhancing guest experience, share specific examples of how you've gone above and beyond for customers in the past. We love to see passion for hospitality!
Be Yourself: We’re looking for someone who can foster an inclusive environment, so let your personality shine through in your application. Authenticity goes a long way in showing us you’re the right fit for our team.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your details and get back to you quickly!
How to prepare for a job interview at Cyan Digital
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. This will show the interviewers that you can handle the pressures of busy shifts.
✨Emphasise Guest Experience
Since the role focuses on guest experience, think about how you can enhance customer satisfaction. Be ready to discuss specific strategies you've used in the past to improve service and create a welcoming atmosphere. This will highlight your commitment to hospitality.
✨Know the Café's Values
Research the café chain’s values and mission statement. During the interview, align your answers with these values to show that you're a good fit for their culture. This demonstrates your genuine interest in the company and its goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to maintain cleanliness and compliance under pressure. Practising your responses will help you articulate your thought process clearly during the interview.
