At a Glance
- Tasks: Lead payroll operations and ensure timely, accurate delivery of payroll services.
- Company: Join a large, complex organisation undergoing significant transformation.
- Benefits: Competitive salary, leadership role, and opportunity to influence change.
- Other info: High-profile role with opportunities for professional growth and development.
- Why this job: Make a real impact by improving payroll services in a dynamic environment.
- Qualifications: Extensive payroll expertise and proven leadership experience in complex settings.
The predicted salary is between 53755 - 60504 € per year.
We are supporting a large and complex organisation in appointing an experienced Payroll Manager / People Services Lead to take ownership of a critical function during a key period of change. This is a high-impact leadership role, suited to an individual who can quickly establish credibility, stabilise services, strengthen controls, and drive continuous improvement across a multi-layered payroll environment.
The Role
Reporting into senior leadership, you will lead the payroll function, ensuring the accurate, compliant, and timely delivery of payroll via outsourced providers. You will act as the strategic lead for payroll operations, working closely with internal stakeholders and external partners to improve performance, enhance governance, and shape future service delivery.
Key Responsibilities
- Ensure accurate and timely payroll delivery through outsourced service providers
- Act as the subject matter expert (SME) within a live payroll procurement / re-tender exercise
- Strengthen internal processes, controls, and governance frameworks
- Drive improvements in customer service and employee experience
- Lead system and service enhancements, ensuring effective use of payroll platforms
- Act as the strategic interface between HR, Finance, and external payroll providers
- Oversee and manage provider performance, including SLAs and KPIs
About You
You are a credible and experienced payroll leader with a strong track record of operating in complex environments and delivering improvement at pace.
Key Requirements
- Extensive payroll expertise, including complex terms and conditions, pensions administration, statutory regulations (tax, NI, statutory leave, deductions, etc.)
- Proven experience leading a payroll function, including outsourced provider oversight
- Strong experience managing SLAs, KPIs, and supplier relationships
- Demonstrated leadership capability, including team development and performance management through change
- Experience in stabilising services and driving operational improvement in challenging environments
- Strong knowledge of payroll systems, data integrity, audit, and financial controls
- Ability to operate as a trusted advisor to senior stakeholders on payroll, compliance, and workforce matters
What Will Set You Apart
- Ability to hit the ground running and deliver quickly
- A hands‑on, detail-focused approach with strong governance and compliance mindset
- Proven success in service transformation and continuous improvement
- Excellent stakeholder engagement skills across senior and executive levels
The Opportunity
This is a high-profile assignment offering significant scope to influence, improve, and shape payroll services within a complex organisation. It will suit a candidate who thrives on challenge, transformation, and delivering measurable outcomes.
Payroll & People Services Manager (Band 8a Level) in Ambrosden employer: CY Executive Resourcing
As a Payroll & People Services Manager within our large and complex organisation, you will be part of a dynamic team that values leadership, innovation, and continuous improvement. We offer a supportive work culture that prioritises employee growth through professional development opportunities and a commitment to enhancing the employee experience. Join us in this high-impact role where your expertise will directly influence payroll operations and service delivery during a pivotal period of change.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll & People Services Manager (Band 8a Level) in Ambrosden
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and HR sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its payroll processes. Be ready to discuss how you can stabilise services and drive improvements. Show them you’re the strategic lead they need by sharing your past successes in similar roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’ve got loads of resources to help you ace the application process and connect with the right opportunities in payroll management.
We think you need these skills to ace Payroll & People Services Manager (Band 8a Level) in Ambrosden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Payroll & People Services Manager. Highlight your experience with payroll systems, compliance, and any leadership roles you've held. We want to see how you can hit the ground running!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this high-impact role. Share specific examples of how you've driven improvements in payroll services and engaged with senior stakeholders.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Quantify your successes where possible, like improving SLAs or enhancing customer service. We love seeing measurable outcomes that demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent we’re bringing on board!
How to prepare for a job interview at CY Executive Resourcing
✨Know Your Payroll Stuff
Make sure you brush up on your payroll expertise, especially around complex terms and conditions, pensions administration, and statutory regulations. Being able to discuss these topics confidently will show that you’re the subject matter expert they need.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a payroll function in the past, particularly in challenging environments. Highlight your experience with managing SLAs and KPIs, as well as how you've developed teams through change. This will demonstrate your capability to stabilise services and drive improvements.
✨Engage with Stakeholders
Think about how you can effectively communicate with senior stakeholders. Prepare to discuss your approach to stakeholder engagement and how you’ve successfully acted as a trusted advisor in previous roles. This is crucial for building credibility in the new position.
✨Be Ready for Change
Since this role involves transformation and continuous improvement, be prepared to talk about your hands-on approach to service transformation. Share specific examples of how you've driven operational improvements and enhanced customer service in your previous roles.
