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For Companies At a Glance
- Tasks: Support young people in education, training, and employment through tailored guidance.
- Company: CXK empowers individuals to succeed and promotes a fairer society.
- Benefits: Generous holiday, flexible working, healthcare cover, and professional development opportunities.
- Why this job: Make a real difference in young people's lives while growing your career.
- Qualifications: Experience working with young people and strong communication skills required.
- Other info: Join a supportive team dedicated to inclusion and continuous learning.
The predicted salary is between 24505 - 25497 ÂŁ per year.
Location: Hastings and covering the east of the county
Salary: ÂŁ24,505 - ÂŁ25,497 per annum depending on experience
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Team Leader – Youth Employability Service
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need our support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and/or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
The Role
We are seeking a dedicated and compassionate Youth Support Adviser. The Youth Support Adviser (YSA) is a key role in the Youth Employability Service, acting as the first point of contact for 16-18-year-olds who are NEET or at risk of NEET. You will support with first appointments and initial assessments of need, when young people are referred to YES, alongside supporting your caseload. Guiding them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions. Working across the East of the county with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. Strong customer service and communication skills are essential. You will maintain regular contact with the young people you support, plus be a pivotal part of the YES Tracking Team, where you will use various communication methods (phone, text, WhatsApp, email, face-to-face) to engage and support young people and offer our support.
About You
This is a fantastic opportunity for someone with experience of working with young people and looking to progress. Ideally you understand the post-16 education and training landscape in East Sussex and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- An understanding of the needs, and challenges faced by young people who are not in education, employment or training
- Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
- Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
- A commitment to undertaking all necessary training for the role
- Willingness to work evenings when required
- Full, valid UK drivers’ licence with access to your own vehicle
Core Competencies
- Experience working with young people
- Proven ability to engage and support young people (ideally those who are NEET or at risk of NEET)
- Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
- Ability to assess individual needs, develop action plans, and monitor progress
- Skilled in managing a varied caseload and maintaining accurate and confidential records
- Understanding of the post-16 education, training, and employment landscape
- Ability to build trust and maintain regular, consistent contact with young people
- Self-motivated and able to work independently as well as part of a team
- Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training. You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most. At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Sunday 1st February 2026
Application review date: Monday 2nd February 2026
Interviews date: Tuesday 10th February 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment@cxk.org. Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
Youth Support Adviser in Hastings employer: CXK
Contact Detail:
CXK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Youth Support Adviser in Hastings
✨Tip Number 1
Network like a pro! Reach out to your connections, whether it's friends, family, or former colleagues. Let them know you're on the hunt for a Youth Support Adviser role and ask if they know anyone in the field. You'd be surprised how many opportunities come from a simple chat!
✨Tip Number 2
Prepare for interviews by researching CXK and the Youth Employability Service. Understand their values and how they support young people. This will help you tailor your answers and show that you're genuinely passionate about making a difference in their lives.
✨Tip Number 3
Practice your communication skills! Since strong customer service is key for this role, try role-playing common interview questions with a friend. Focus on how you can engage and support young people effectively, as well as how you’d handle various scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the CXK team and making a positive impact on young people's lives.
We think you need these skills to ace Youth Support Adviser in Hastings
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting young people shine through. We want to see how passionate you are about making a difference in their lives!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples of how you've worked with young people, especially those who are NEET or at risk.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Youth Support Adviser role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at CXK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Youth Support Adviser and the challenges faced by young people who are NEET. Familiarise yourself with CXK's values and how they align with your own experiences. This will help you demonstrate your passion and commitment during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work with young people, especially those who are NEET or at risk of becoming NEET. Highlight how you've developed personalised plans and built positive relationships. This will show that you have the practical skills needed for the role.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with the interviewers. Ask them about their experiences at CXK and how they embody 'The CXK Way'. This shows your interest in the organisation and helps you gauge if it’s the right fit for you.
✨Be Ready to Discuss Challenges
Think about potential challenges you might face in this role and how you would address them. Be prepared to discuss your strategies for managing a varied caseload and maintaining regular contact with young people. This will demonstrate your proactive approach and problem-solving skills.
