YES Area Manager in Hastings

JD_YES Area Manager Oct 26.docx

YES Area Manager

Salary: £35,356 - £39,037 pro rata (depending on skills and experience) Location: CXK Eastbourne Contract: Permanent, Full Time, Hybrid available (min 3 days per week in office) Reports to: Regional Manager East Sussex Job Purpose: · Manage the YES team, and associated YES projects, to ensure that young people in East Sussex achieve best outcomes in moving into employment, education, and training. · Lead the delivery of a high performing service that meets KPI’s and targets, developing new ways to improve efficiency through regular auditing, case reviews and user voice. · Represent CXK at a range of meetings and forums, developing effective relationships and practice that improves outcomes for young people in East Sussex

Main duties and responsibilities:

· Manage the operational delivery of the Youth Employability Service (YES) and associated

CXK projects for young people, to achieve quality in delivery, meeting contractual KPI’s,

and delivering positive outcomes and impact across the service.

· Undertake the line management and supervision of a team of Advisers and support staff

to achieve or exceed targets, undertaking HR matters as needed.

· Where staff are co-located / work closely with other services, monitor working practice,

agree and review Service Level Agreements and manage professional relationships.

· To create and sustain opportunities for service delivery, through networking activities,

project involvement and close working relationships with a wide range of partners and

local stakeholders.

· Use data to drive performance and collate and present a range of reports for the service,

commissioners, and stakeholders, using data, case studies and impact reports.

· Be the first point of contact for all referrals into the service and ensuring all service

standards are met.

· Use the Liquid Logic database to manage tracking of young people and work closely with the Aspire database team to produce and analyse reports which improve the service delivery and share information with wider partners. · Lead on ensuring high quality caseload management through caseload reviews, staff observations, impact tool oversight, wider Aspire management, and the collection of case studies and impact data/feedback. · Actively promote youth voice and youth participation within the organisation supporting staff to identify young people who want to get involved in supporting CXK projects. · Support the Regional Manager with the day to day running of your local CXK base, be aware of budgets and contribute to the management of resources including petty cash and TIEF funds. · Support Regional Manager with staff recruitment, induction and local training arrangements for allocated locality and team. · Ensure the service is delivering in alignment with all CXK policies and procedures including safeguarding, health and safety, data protection and equality, diversity, and inclusion.

All appointees will be subject to an enhanced DBS Check.

Person Specification

Essential Desirable

Qualifications and Training

Maths and English GCSE grade C/4 or above (or equivalent) X

A commitment to undertake all necessary training for the role X

Minimum of IAG Level 3 qualification or relevant experience and willing

to work towards X

Hold an ILM level 3 or an equivalent management qualification X

Knowledge and Experience

Ability to demonstrate practical and procedural knowledge of a youth

employability setting. X

Demonstrable ability to build effective professional working relationships

with colleagues, clients, and external stakeholders. X

Demonstrable experience of managing small teams, setting targets,

and ensuring quality in delivery. X

Extensive experience of managing performance in others, with the

ability to motivate and inspire, setting clear development objectives. X

Demonstrable experience of taking direct responsibility for

organisational resources, such as information, buildings, and equipment. X

Experience of Microsoft products and ability to use them effectively,

including Outlook, Excel, Word and PowerPoint X

Experience of managing staff faced with risk and safeguarding

situations within a young people’s service. X

Previous experience of having indirect responsibility for budget monitoring and expenditure from small project budgets X

Experience of undertaking youth participation and giving opportunity

for service users to shape their services. X

Personal Skills and Attributes X

Ethical - Working with professionalism, honesty and integrity. X

Passionate - Reaching out enthusiastically to all that need our support. X

Innovative - Inspiring, enhancing and improving our services. X

Collaborative - Engaging, supporting and sharing with others. X

Ability to effectively evaluate own performance in light of feedback X

Flexible and adaptable X

Other

Full driving licence, use of a vehicle and ability to travel as needed. X

No criminal convictions that would affect the ability to work with

children and young people. Appointment subject to an enhanced DBS

check. X

To be available for occasional evening/weekend work X

All appointees will be subject to an enhanced DBS Check.

Recruitment Timeline

Vacancy closing date: Monday 30th November 2026

Application review date: Tuesday 31st November 2026

Interview dates from: Monday 7th December 2026

If you have any questions, please contact the Recruitment Team on [email protected]