Area Manager Youth Employability JD (002).docx
Salary: £35,356 - £39,037
Location: Ashford with travel across Medway,
Gravesham, Dartford and Swale
Contract: Permanent Full time
Reports to: Director of Services
Job Purpose:
- Provide overall leadership and management of the contract, ensuring the successful delivery of performance, quality, compliance and participant outcome targets. Be responsible for contract governance, workforce planning, safeguarding oversight and the effective management of delivery teams and specialist partners
- Act as the key liaison with commissioning authorities, local authorities and other strategic stakeholders, using performance insight, risk management and continuous improvement practices to drive high-quality, person-centred service delivery.
Main duties and responsibilities:
- Responsibility for the successful delivery of the contract, ensuring performance, quality, compliance and customer outcomes are achieved in line with contractual requirements and organisational objectives.
- Manage and coach the delivery team, providing inspiring leadership to a team of employability professionals fostering a positive and dynamic work environment.
- Act as the primary liaison with the Contracting Authority and key commissioners, maintaining strong relationships and ensuring timely responses to operational, performance and quality requirements.
- Manage relationships and performance of specialist delivery partners and subcontractors, ensuring services are integrated, effective and delivered in accordance with contractual expectations.
- Ensure customer service standards are understood and observed by your team to ensure all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
- Identify and escalate necessary risks related to service delivery, finding solutions to ensure team continuity and success
- Monitor and manage budgets for team ensuring efficient use of resources and spend
- Work closely with team to identify areas for improvement in programme delivery and client outcomes, implementing changes to improve efficiency and impact
- Ensure compliance with all relevant regulations, contractual requirements, and health and safety standards, maintaining the organisation’s commitment to accountability and ethical service delivery
All appointees will be subject to an enhanced DBS Check.
Recruitment Timeline
Vacancy closing date: Thursday 22nd October 2026
Application review date: 23rd October 2026
Interview dates from: 27th October 2026
If you have any questions, please contact the Recruitment Team on [email protected]
Area Manager Youth Employability in Ashford employer: CXK
CXK is an exceptional employer, offering a dynamic work environment in Hastings that prioritises the growth and development of its employees. With a strong focus on inclusivity and community impact, staff have access to ongoing training and partnership opportunities, fostering a culture of collaboration and support. Join us to make a meaningful difference in the lives of young people while enjoying a fulfilling career in a vibrant and engaging setting.
