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- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury brand evaluation with a global presence.
- Benefits: Enjoy flexible hours and the freedom of freelance work.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and have a driving licence.
- Other info: Access exclusive missions and certifications through CXG Live.
The predicted salary is between 12000 - 18000 £ per year.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
Become a Luxury Automotive Experience Evaluator. As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a freelance, project-based position. Flexible working hours.
Automotive Luxury Brand Evaluator - Midlands & South Yorkshire (Mission-Based) in Sutton Coldfield employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - Midlands & South Yorkshire (Mission-Based) in Sutton Coldfield
✨Tip Number 1
Get to know the brand inside out! Before you step into that showroom, do a bit of homework on the luxury automotive brands you're evaluating. Familiarise yourself with their latest models, unique selling points, and customer service ethos. This way, you can provide insightful feedback that really resonates.
✨Tip Number 2
Dress the part! When you're visiting high-end showrooms, make sure you look the part too. Dressing smartly not only helps you blend in but also shows that you respect the luxury environment. Plus, it sets the tone for how you’ll be treated during your visit.
✨Tip Number 3
Be observant and take notes! While you're in the showroom, keep an eye on every detail—from the ambience to the staff interactions. Jot down your thoughts discreetly so you can provide thorough feedback later. The more specific you are, the more valuable your insights will be!
✨Tip Number 4
Don’t hesitate to share your experiences on our platform! Once you've completed your evaluations, hop onto CXG Live and submit your feedback. Your insights help shape the future of luxury automotive experiences, and we’re all about making those connections happen!
We think you need these skills to ace Automotive Luxury Brand Evaluator - Midlands & South Yorkshire (Mission-Based) in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for luxury cars shine through! Share specific experiences that highlight your appreciation for high-end vehicles and customer service. We want to see your enthusiasm for the automotive world!
Tailor Your Application: Make sure to customise your application to fit the role of a Luxury Automotive Experience Evaluator. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework!
Be Honest and Professional: We value genuine feedback, so be straightforward in your application. Highlight your ability to provide unbiased insights and how you can contribute to enhancing the customer journey. Honesty is key in this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, you’ll get to explore more about what we do at CXG while you’re there!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of high-end automotive brands. Familiarise yourself with their latest models, unique selling points, and customer service standards. This will not only show your passion but also demonstrate that you understand the luxury market.
✨Showcase Your Customer Experience Insight
Prepare to discuss your previous experiences in luxury environments. Think about specific instances where you observed exceptional or poor customer service. Be ready to articulate how these experiences shaped your expectations and what you believe makes a great customer journey.
✨Practice Observational Skills
Since the role involves evaluating customer experiences, practice your observational skills. During mock interviews or even while shopping, take notes on your interactions and the environment. This will help you articulate your thoughts clearly during the interview.
✨Be Honest and Unbiased
Emphasise your ability to provide honest feedback without personal biases. Prepare examples of how you’ve approached giving constructive criticism in the past. This is crucial for the role, as your insights will directly influence the luxury brands' customer experience.
