At a Glance
- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join a global leader in luxury brand evaluation with a focus on customer experience.
- Benefits: Enjoy flexible hours, exclusive access to premium vehicles, and the chance to influence the industry.
- Other info: Freelance position with opportunities to engage with top automotive brands.
- Why this job: Perfect for automotive enthusiasts wanting to shape the future of luxury customer service.
- Qualifications: Must be 18+, passionate about cars, and able to provide unbiased feedback.
The predicted salary is between 30000 - 40000 £ per year.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
This is a freelance, project-based position with flexible working hours.
Automotive Luxury Brand Evaluator - North West (Mission-Based), GB in Stockport employer: Cxg
CXG is an exceptional employer for automotive enthusiasts, offering a unique opportunity to engage with luxury brands while providing valuable insights that shape the customer experience. With flexible working hours and the chance to participate in exclusive showroom evaluations, employees can enjoy a dynamic work culture that values their expertise and passion for high-end vehicles. The company fosters professional growth through access to certifications and a global network of evaluators, making it an ideal place for those looking to make a meaningful impact in the luxury automotive industry.
