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- Tasks: Evaluate luxury automotive showrooms and provide expert feedback on customer experiences.
- Company: Join CXG, a leader in luxury customer experience with a global network.
- Benefits: Freelance position with flexible hours and exclusive access to premium brands.
- Why this job: Perfect for car enthusiasts wanting to influence the luxury automotive industry.
- Qualifications: Must be 18+, passionate about cars, and have a keen eye for detail.
- Other info: Engage with top brands and enhance your understanding of luxury service.
The predicted salary is between 13 - 16 £ per hour.
Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.
As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.
Why This Opportunity Is Ideal for Automotive Enthusiasts
- Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
- Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
- Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.
What You’ll Do
- Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
- Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
- Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.
About CXG
CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Own a car and has a driving license.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Automotive Luxury Brand Evaluator - West & South West (Mission-Based) in Reading employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Luxury Brand Evaluator - West & South West (Mission-Based) in Reading
✨Tip Number 1
Network like a pro! Connect with fellow automotive enthusiasts and industry professionals on platforms like LinkedIn. Share your passion for luxury vehicles and engage in conversations that could lead to exciting opportunities.
✨Tip Number 2
Get hands-on experience! Visit local luxury car showrooms and immerse yourself in the customer experience. Take notes on what you observe, as this will not only sharpen your evaluation skills but also give you real-world insights to discuss during interviews.
✨Tip Number 3
Showcase your expertise! Create a portfolio or blog where you share your thoughts on luxury automotive brands and customer experiences. This can set you apart from other candidates and demonstrate your genuine interest in the field.
✨Tip Number 4
Apply through our website! We’ve got exclusive missions waiting for you. By applying directly, you’ll be in the loop for unique opportunities that align with your passion for high-end performance vehicles.
We think you need these skills to ace Automotive Luxury Brand Evaluator - West & South West (Mission-Based) in Reading
Some tips for your application 🫡
Show Your Passion: Let your love for high-end performance vehicles shine through in your application. Share specific experiences that highlight your appreciation for luxury automotive brands and the customer experience they offer.
Be Detail-Oriented: Since this role involves evaluating the customer journey, make sure to emphasise your keen eye for detail. Mention any relevant experiences where you’ve had to observe and assess service quality or product interactions.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the job description. We want to see how you fit into the luxury automotive world.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Cxg
✨Know Your Luxury Brands
Before the interview, brush up on your knowledge of high-end automotive brands. Familiarise yourself with their unique selling points, customer service standards, and recent innovations. This will not only show your passion but also help you engage in meaningful conversations during the interview.
✨Demonstrate Your Customer Experience Insight
Be prepared to discuss your previous experiences in luxury environments. Think about specific instances where you observed exceptional or poor customer service. Sharing these insights will highlight your understanding of the customer journey and how it can be improved.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role and the company. Inquire about their approach to evaluating customer experiences or how they gather feedback from evaluators. This shows your genuine interest and helps you assess if the role is right for you.
✨Showcase Your Attention to Detail
As an evaluator, your keen eye for detail is crucial. During the interview, mention how you would approach assessing various aspects of the customer experience. Discussing your methodical approach will demonstrate that you’re well-suited for the role and understand the importance of thorough evaluations.
